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# NOC Engineer / SRE

- **Company:** NICE
- **Location:** UK (Remote available)
- **Contract:** Permanent contract
- **Skills:** Amazon Web Services, Microsoft Azure, Bash Shell, Cloud Computing, Computer Programming, Domain Name System (DNS), Python (Programming Language), Linux System Administration, Networking Basics, Reliability Engineering, Prometheus, TCP/IP, Datadog, Scripting, Google Cloud, Load Balancing, Grafana, Mttr, Kubernetes, Cloudwatch, Splunk, Docker, Golang
- **Published:** September 27, 2026
- **Apply:** https://www.apply4u.co.uk/jobs/noc-engineer-sre/48668686

## About the Role

Cloud platforms (AWS, Azure, GCP) Kubernetes / containerized environments Assist with capacity planning and availability reviews Ensure operational readiness for production releases Have you got what it takes? Technical Strong Linux systems administration Experience with incident management and production support Familiarity with: Cloud infrastructure (AWS preferred) Containers & orchestration (Docker, Kubernetes) Monitoring/alerting platforms Scripting or programming experience in Python, Bash, Go, or similar Understanding of networking fundamentals (DNS, TCP/IP, load balancing) Operational Experience working in 24x7 NOC or production operations environments Ability to handle high-pressure incidents calmly and effectively Strong written and verbal communication for incident coordination Comfort working from runbooks-but improving them when they fall short Preferred / Differentiators Experience defining or operating to SLOs / SLIs Prior migration from traditional NOC * SRE model

## Description

Coordinate across Engineering, Infrastructure, Security, and Product teams Execute and improve runbooks, playbooks, and escalation paths Drive blameless post-incident reviews (PIRs) and track corrective actions Monitoring, Alerting & Observability Own service health monitoring across infrastructure, applications, and dependencies Design and maintain alerting strategies that align with SLIs/SLOs Reduce alert fatigue through signal-to-noise improvements Build dashboards using tools such as: Grafana Prometheus Datadog / Splunk / CloudWatch Reliability Engineering & Automation Automate repetitive operational tasks to reduce manual toil Improve mean time to detect (MTTD) and mean time to resolve (MTTR) Develop scripts and tools (Python, Bash, Go, etc.) to support NOC/SRE workflows Implement self-healing and auto-remediation where possible Partner with engineering teams to improve system design for reliability Platform & Infrastructure Support Support and troubleshoot: Linux-based systems


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