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# Chief Digital Officer

- **Company:** University of East London
- **Location:** London, UK
- **Experience:** Expert
- **Salary:** £43,000.0 - £83,000.0
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Data Governance, Elearning, Systems Integration, User-Centered Design, Web Platforms, Information Technology, Cybercrime
- **Published:** September 27, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5899595111

## About the Role

* Substantial executive or senior leadership experience in digital transformation, technology, data or digital product leadership.
 * A strong record of leading complex, enterprise-wide transformation within a large and multifaceted organisation.
 * Experience of developing and delivering digital strategies linked directly to organisational growth and performance.
 * Successful leadership of major technology, data, platform or service-transformation programmes.
 * Experience of integrating systems, data and digital services across organisational boundaries.
 * A strong understanding of artificial intelligence, automation, analytics and emerging technologies.
 * Experience of building high-performing multidisciplinary teams.
 * Effective oversight of significant budgets, programmes and supplier relationships.
 * Experience of developing robust digital, data and cyber governance.
 * Evidence of delivering measurable organisational, customer and financial benefits.
 * Experience of influencing boards, executive teams and senior stakeholders.
 * A strong record of leading organisational and cultural change.
 * Experience of working successfully with external technology, commercial or innovation partners.
 * Degree-level qualification or equivalent senior professional experience.
 * Evidence of continuing professional development in digital, technology, data, leadership or organisational transformation.
 * We would also value experience within higher education, education technology, professional services or another complex knowledge-based organisation.
 * Experience of digital transformation across international or multi-entity operations would be advantageous.
 * Knowledge of digital education, lifelong learning and the changing skills market would be beneficial.
 * Experience of developing digital platforms or ecosystems serving multiple customer groups would be advantageous.
 * Experience of commercialising digital products, services or intellectual property would be beneficial.
 * Knowledge of higher education regulation, data and technology environments would be useful.
 * Experience of supporting mergers, partnerships, shared services or operating-model transformation would be advantageous.
 * A postgraduate qualification in a relevant discipline is desirable.
 * Relevant professional accreditation or fellowship is desirable.
 * Recognised expertise in digital transformation, information technology, data, artificial intelligence or organisational change is desirable.

## Description

* Define and deliver our enterprise-wide digital strategy, aligned to Forward to 2040 and our careers-first mission.
 * Drive institution-wide digital transformation and embed digital thinking across our University.
 * Translate strategic priorities into clear digital initiatives, investments and measurable outcomes.
 * Advise our Vice-Chancellor, Executive Board and Governors on digital opportunities, risks and performance.
 * Anticipate emerging technology and market trends to support future growth and innovation.
 * Develop strategic relationships with technology providers, employers, government and innovation partners.
 * Identify and deliver opportunities for joint products, services, research and education initiatives.
 * Support commercial growth through partnerships, investment and technology-enabled innovation.
 * Represent us as a leading voice in digital education, AI and innovation.
 * Establish a product-led approach to digital services and platforms.
 * Lead multidisciplinary teams to deliver user-focused and outcome-driven solutions.
 * Embed agile delivery methods and continuous improvement practices.
 * Monitor adoption, benefits realisation and return on investment.
 * Position data as a strategic institutional asset.
 * Develop integrated data, analytics and reporting capabilities.
 * Strengthen data governance, quality, accessibility and accountability.
 * Enable evidence-based decision-making through real-time insight and analytics.
 * Promote data literacy and responsible data use across the University.
 * Lead the development of scalable digital platforms supporting our global ambitions.
 * Ensure consistent systems, services and experiences across campuses and partnerships.
 * Enable seamless engagement throughout the student, partner and alumni lifecycle.
 * Support the development of new digital business models and revenue opportunities.
 * Create a personalised, connected and high-quality digital experience.
 * Improve end-to-end journeys across recruitment, admissions, learning, support and careers.
 * Champion user-centred design and service excellence.
 * Measure and continuously improve user satisfaction and engagement.
 * Drive innovation in teaching, learning, assessment and curriculum delivery.
 * Support flexible, blended and digitally enabled education models.
 * Enhance our careers-first approach through technology-enabled platforms and services.
 * Develop new digital learning opportunities, professional education and employer-led programmes.
 * Lead our strategy for AI and emerging technologies.
 * Promote responsible, ethical and impactful technology adoption.
 * Enhance educational outcomes, operational effectiveness and decision-making through AI.
 * Build institutional capability and confidence in emerging technologies.
 * Position us as a sector leader in inclusive AI innovation.
 * Provide strategic leadership for enterprise architecture and technology integration.
 * Simplify and modernise the technology landscape.
 * Ensure systems are secure, scalable, interoperable and aligned to University priorities.
 * Establish effective governance for technology investment and lifecycle management.
 * Provide executive leadership for cybersecurity and digital resilience.
 * Ensure robust protection of systems, services and data.
 * Maintain compliance with legal, regulatory and sector requirements.
 * Strengthen organisational preparedness for cyber threats and service disruption.
 * Provide clear oversight and reporting of digital and cyber risk.
 * Drive organisational effectiveness through technology-enabled transformation.
 * Simplify processes and improve service quality across academic and professional services.
 * Increase productivity through automation, digital tools and improved ways of working.
 * Ensure digital investments deliver measurable benefits and long-term sustainability.
 * Contribute fully to the collective leadership of our University Executive Board.
 * Lead a high-performing digital, data and technology function.
 * Attract, develop and retain exceptional talent.
 * Foster a culture of innovation, collaboration and continuous improvement.
 * Build digital capability and confidence across the University.
 * Champion inclusive transformation and values-led leadership.
 * Undertake travel between our locations and international operations as required.
 * Be based in our London Docklands location.
 * Represent us at national and international events.
 * Work flexibly to meet the demands of a senior executive role.
 * Maintain the highest standards of confidentiality, integrity and professional conduct.
 * Comply with all our policies, regulatory responsibilities and governance requirements.
 * Undertake other responsibilities appropriate to the seniority and strategic importance of the position.


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