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# CRM Transformation Lead (Salesforce)

- **Company:** Windsor Forest Colleges Group
- **Location:** Langley Mill, UK
- **Experience:** Expert
- **Salary:** £33,615.0 - £36,353.0
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, System Configuration, Data Integrity, Salesforce.Com
- **Published:** September 27, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5899595189

## About the Role

* Salesforce specialist/generalist able to work across platform configuration, administration, user support, training and data integrity
 * Resourceful, proactive mindset and willingness to learn
 * Successful applicants must undergo an enhanced DBS and Barred List check, along with other legally required checks

## Description

* Lead and contribute to the ongoing Salesforce CRM transformation, shaping and growing the platform
 * Bridge the work of technical implementation partners and staff, and align senior leadership on roadmap goals
 * Configure and administer Salesforce, including complex flows and validation rules
 * Provide day-to-day user support and deliver training
 * Maintain data integrity, including cleaning datasets
 * Collaborate with the digital team and senior colleagues to deliver project value and improve the student and employer journey

Technologies:

 * CRM
 * Support
 * Salesforce
 * AI
 * Backbone
 * Flow


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