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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Business Information Systems Assistant - **Company:** LHC Group, Inc. - **Location:** Boston, MA, United States - **Experience:** Experienced - **Salary:** $33,280.0 - $60,320.0 - **Contract:** Permanent contract - **Skills:** Microsoft Excel, Application Testing, Health Informatics, Business Software, Information Systems, Databases, Data Integrity, Issue Tracking Systems, System Testing, EHR Systems, Epic Willow, Tools for Reporting - **Published:** September 27, 2026 - **Apply:** https://www.careerjet.com/job/us5f79c45d415cf17e3db8b8f88f41aaa0/eaa ## About the Role * High School Diploma/GED or equivalent work experience * Must be 18 years of age OR older * 2+ years of experience in healthcare operations, pharmacy operations, healthcare information systems, clinical applications, or related support roles * National Certified Pharmacy Technician (CPhT) * Must have reliable form of transportation * Must Be willing to travel to assigned locations within your market up to 50% of the time * Proficiency in Microsoft Excel and other reporting tools * Ability to work full-time, Monday - Friday. Employees are required to work an 8-hour shift schedule during our normal business hours of 8:00 am - 6:00 pm EST. It may be necessary, given the business need, to work occasional overtime. Field based in Greater Boston area., * Experience working in a retail, ambulatory, specialty, mail-order, or outpatient pharmacy environment * Epic Willow Ambulatory experience or certification * Exposure to Epic applications, pharmacy systems, dispensing systems (Mckesson EnterpriseRx), or EHR platforms * Understanding of pharmacy workflows, medication dispensing processes, and pharmacy operations * Experience supporting healthcare or pharmacy technology systems. * Experience participating in system implementations, upgrades, testing, or training activities. * Experience with system testing, documentation, reporting, and end-user support Soft Skills: * Strong aptitude for learning healthcare technology applications and supporting system implementations. * Ability to analyze workflows, troubleshoot issues, and identify process improvement opportunities. * Strong communication and collaboration skills with both operational and technical teams ## Description This position is Field Based and requires regular travel to various locations as part of your daily responsibilities. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Under general supervision, provides operational and administrative support for pharmacy information systems and related business applications. Assists with system maintenance, reporting, data integrity, workflow analysis, user support, testing, and implementation activities. Works collaboratively with pharmacy operations, clinical staff, and information systems teams to support current pharmacy technology solutions and future application initiatives, including participation in the planning, implementation, and optimization of Epic Willow Ambulatory Pharmacy. This position is full-time, Monday - Friday. Employees are required to work an 8-hour shift schedule during our normal business hours of 8:00 am - 6:00 pm EST. It may be necessary, given the business need, to work occasional overtime. Field based in Greater Boston area. We provide up to 6 weeks of training and the hours during training will be Monday - Friday, 8-hour shift schedule between the hours of 8:00 am - 6:00 pm EST. Primary Responsibilities: * Supports pharmacy information systems and related workflows through data maintenance, reporting, testing, troubleshooting, and user support. * Assists with planning, testing, training, and implementation activities for current and future pharmacy technology initiatives, including EnterpriseRx and Epic Willow Ambulatory. * Collaborates with pharmacy leadership, operational staff, vendors, and information systems teams to identify system improvements and workflow optimization opportunities. * Participates in application testing, workflow validation, user acceptance testing (UAT), and issue tracking for system upgrades and implementations. * Maintains documentation, training materials, workflow diagrams, and system procedures. * Serves as a resource for pharmacy system users, researching and resolving routine application and workflow issues. * Participates in on-site meetings, workflow assessments, go-live activities, training sessions, and implementation support as required to support pharmacy operations and system initiatives. * Travel to assigned offices in your market as needed (16 locations) * Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in., Under the direction of a registered/licensed nurse (RN), the Clinical Assistant II, Inpatient, is a member of the interdisciplinary health care team, provides essential clinical an… + 14 days ago, Under the direction of a registered/licensed nurse (RN), the Clinical Assistant II, Inpatient, is a member of the interdisciplinary health care team, provides essential clinical an… + 1 month ago + ## Related Videos - [Bitcoin SV: The Massively Scaled Blockchain to Meet Developer Needs](https://www.wearedevelopers.com/videos/20-bitcoin-sv-the-massively-scaled-blockchain-to-meet-developer-needs) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [Branch your database like your code: How schema changes and pull requests go hand in hand](https://www.wearedevelopers.com/videos/350-branch-your-database-like-your-code-how-schema-changes-and-pull-requests-go-hand-in-hand) ## Related Articles - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Best Companies to Work For in Berlin: Top 14 Companies in 2023 ](https://www.wearedevelopers.com/magazine/188-best-companies-to-work-for-in-berlin-top-14-companies-in-2023)