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# IT Support Specialist - 1st & 2nd Level

- **Company:** Rocken AG
- **Location:** Lützen, Germany
- **Salary:** €65,000.0 - €75,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apple IOS, Systems Engineering, Microsoft Office, Information Technology
- **Published:** September 27, 2026
- **Apply:** https://www.careerjet.de/jobad/debc02162796b8f0295c4a5e324e1223f7

## About the Role

Lohn - CHF65'000 - 75'000 Rolle: Entgegennahme und Priorisierung von Anfragen und Störungen im Helpdesk Bearbeitung von 1st und 2nd Level Support-Anfragen online und vor Ort Planung und Durchführung von Wartungs- und Erweiterungsarbeiten an IT-Systemen Verantwortung für die Verwaltung und Pflege der Arbeitsplatzrechner Überwachung von Netzwerken, Servern und Kommunikationssystemen Selbständige Durchführung kleinerer IT-Projekte Verantwortung: Abgeschlossene Ausbildung als Informatiker mit Schwerpunkt Systemtechnik Fundierte Kenntnisse in Windows-Clients, Netzwerken, Security und Server Gute Kenntnisse in Mobiltelefonie, Microsoft Office, Englisch und Grundkenntnisse in iOS/Android Ausgeprägtes Dienstleistungsverständnis und Kommunikationsfähigkeit Offen für verschiedene Themen und kontinuierliche Weiterbildung in IT ROCKEN Jobs: https://rocken.jobs Profil erstellen: https://rocken.jobs/application/profil-erstellen



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