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# Technical Product Writer - Software Systems

- **Company:** The Hard Yards LLC
- **Location:** Baltimore, MD, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, Confluence, Continuous Integration, Markdown, Software Engineering, Software Systems, Git, Documentation System, Software Version Control, User Administration
- **Published:** September 27, 2026
- **Apply:** https://www.juju.com/job/16_c52e505e5

## About the Role

· At least 2 years of experience writing software-focused documentation

· 3 to 7 years of technical writing or product documentation experience

· Ability to understand and communicate technical systems clearly

· Experience working in engineering environments

· Strong organizational and communication skills

· Ability to obtain a security clearance

Preferred

· Experience writing user stories or working in Agile teams

· Familiarity with software development workflows and CI/CD

· Experience with documentation tools (Markdown, Confluence, Git)

· Exposure to autonomy, robotics, or defense systems

· Active security clearance

## Description

· Help define how systems should work, not just describe them

Build Software Documentation That Gets Used

· Create user guides, operator guides, and developer documentation

· Write documentation that supports real-world usage

· Ensure documentation evolves alongside the software

Own Release Communication

· Write release notes that clearly communicate changes and impact

· Partner with engineers to capture meaningful updates

· Make it easy for users to understand what changed and why it matters

Bridge Engineering and Users

· Work directly with engineers and operators to gather information

· Ask questions that eliminate ambiguity

· Ensure what is built aligns with how it will be used

Enable Scalable Documentation Practices

· Establish templates, standards, and best practices

· Organize documentation with strong version control

· Improve how the team captures and shares knowledge

Operate in Real Environments

· Engage with deployed systems and test environments

· Capture insights from real usage

· Support documentation during integration and deployment

What It Takes to Win Here

· Think like a builder, not just a writer

· Turn ambiguity into clarity

· Work directly with engineers and technical systems

· Care about usability as much as accuracy

· Take ownership without waiting for direction


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