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# Data Centre Supervisor

- **Company:** ALL ELEMENTS SERVICES INC.
- **Location:** Grand Rapids, MI, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Data Centers, Issue Tracking Systems, Bicsi, Comptia Server+
- **Published:** September 27, 2026
- **Apply:** https://www.juju.com/job/21_01a06de6-c649-7041-9c65-68bad2b896a1

## About the Role

* Relevant experience in a Data Centre MAC (Moves, Adds & Changes) environment.
 * Extensive experience in structured cabling installation, testing and fault finding.
 * Strong knowledge of cabling standards (copper & fibre) and data centre infrastructure.
 * Proven experience in asset management, ticketing systems and service delivery processes.
 * Ability to supervise shift activities and support project delivery from design through to handover.
 * Experience managing third-party vendors and working in large-scale operational environments.
 * Strong organisational, prioritisation and problem-solving skills.
 * Ability to work under pressure within a 24/7 operational environment.
 * Excellent communication skills with the ability to work independently and as part of a team.

Preferred Certifications

 * CompTIA Server+, Network+, CCNA, ITIL.
 * BICSI, CDCTP, CDCMP.
 * Previous experience within banking or enterprise data centre environments.

## Description

* Deliver Moves, Adds & Changes (MAC) and Business-as-Usual (BAU) activities across data centre and campus environments.
 * Support planning, scheduling and execution of works to meet client requirements.
 * Monitor and ensure SLA performance, escalating risks and issues where required.
 * Coordinate with internal teams, clients and third-party vendors to maintain service excellence.
 * Supervise cabling, installation, decommissioning and equipment handling activities within data centres.
 * Manage workload allocation, resource planning and shift coverage.
 * Maintain compliance with health & safety, quality standards and client processes.
 * Support incident management, troubleshooting and first-line technical support activities.
 * Maintain accurate documentation, reporting and asset tracking systems.
 * Participate in operational, client and team meetings and contribute to ongoing service improvements.


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