> Markdown version of [/jobs/ext/3107007-it-support-specialist](https://www.wearedevelopers.com/jobs/ext/3107007-it-support-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Specialist - **Company:** Bellwether Technology Corporation - **Location:** Hammond, LA, United States - **Contract:** Internship / Graduate position - **Skills:** Active Directory, Business Software, Ethernet, Virtual Private Networks (VPN), Microsoft Office, Windows Search, Windows Servers, Network Routers, Computer Network Technologies, Tablet Computers, Computer Equipment, Information Technology, User Administration - **Published:** September 27, 2026 - **Apply:** https://www.juju.com/job/16_bfdfd39f1 ## About the Role We are seeking a proactive and customer-focused Technical Support agent to join our team. This role involves a mix of onsite client support and field deployments. The ideal candidate is a skilled troubleshooter with strong interpersonal skills who enjoys solving problems and working collaboratively in a fast-paced environment., * Minimum 1 year of experience in a technical support or IT help desk role (internship or volunteer experience accepted). * Working knowledge of Microsoft Windows desktop operating systems and Microsoft Office suite. * At least one active certification is preferred (e.g., CompTIA A+, Network+, Security+) * Strong written and verbal communication skills, including the ability to explain technical concepts clearly to non-technical users over the phone and in writing. * Ability to lift and transport computers and IT equipment as needed * Valid driver's license, reliable transportation, and willingness to travel to client sites within the region. * Ability to prioritize tasks and manage time effectively. * Team-oriented mindset and customer-first attitude. * Completion of some college coursework in IT, computer science, or a related field (degree preferred). Beneficial Knowledge: * Experience with current versions of Windows Server. * Knowledge of networking technologies, such as routers and switches, LAN/WAN protocols (including Ethernet), and VPN/RDP protocols, is a plus., This position may require lifting equipment up to 50 lbs., prolonged periods of standing or sitting, and travel to and from client sites. Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Sponsorship is not available for this position. ## Description * Provide technical support and assistance for incoming incidents and requests related to computer hardware and applications. Solve issues such as desktop/laptop setups, peripheral maintenance, networked printer configurations, line-of-business software problems, general printer repairs, and more. * Manage deployment for enterprise-level workstations and tablets. * Create and monitor progress for each service ticket and escalate as necessary to team members, vendors and/or 3rd party technical support providers. * Work with users to clarify information and set proper expectations. * Report client or quality concerns to management. * Active Directory user management. * Collaborate with team members to support client needs and service delivery goals. * Other responsibilities as assigned. ## Related Videos - [The Gashlycrumb Tinies of AI Networking You Must Know (or Languish!)](https://www.wearedevelopers.com/videos/2067-the-gashlycrumb-tinies-of-ai-networking-you-must-know-or-languish) - [This Is Not Your Father's .NET](https://www.wearedevelopers.com/videos/967-this-is-not-your-father-s-net) - [Solving AI Amnesia: Building "Infinite Memory" for Agents without the RAM](https://www.wearedevelopers.com/videos/1961-solving-ai-amnesia-building-infinite-memory-for-agents-without-the-ram) - [What’s New with Windows Power-User Tools](https://www.wearedevelopers.com/videos/2069-what-s-new-with-windows-power-user-tools) - [Introducing Digital Samba Embedded Video Conferencing API MCP Server](https://www.wearedevelopers.com/videos/1640-introducing-digital-samba-embedded-video-conferencing-api-mcp-server) - [AI Vector Search at Scale - Ewa Szyszka - Ewa Szyszka](https://www.wearedevelopers.com/videos/2161-ai-vector-search-at-scale-ewa-szyszka-ewa-szyszka) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Best Job Boards for Remote Work for Developers](https://www.wearedevelopers.com/magazine/290-best-job-boards-for-remote-work-for-developers) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [Find a Developer Job: 12 Best Job Sites For Developers](https://www.wearedevelopers.com/magazine/165-find-a-developer-job-12-best-job-sites-for-developers) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs)