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# Apple IT Support

- **Company:** Nerd Up
- **Location:** McLean, VA, United States
- **Contract:** Permanent contract
- **Skills:** Macintosh Computers, AppleScript (Scripting Language), Bash Shell, Information Technology Consulting, Dynamic Host Configuration Protocol, Domain Name System (DNS), Virtual Private Networks (VPN), Python (Programming Language), Networking Basics, Shell Script, Wi-Fi Technology, Scripting, Microsoft InTune, Computer Equipment, Casper Suite
- **Published:** September 27, 2026
- **Apply:** https://www.dice.com/job-detail/7b64d359-ecb2-4f76-89fe-8a765d3c20b8

## About the Role

Love Macs, enjoy solving technical problems, and want to become the person a smart, highly technical team trusts with its Apple environment?

We're recruiting for a boutique technology consulting firm in McLean looking for someone with strong professional macOS support experience who wants to keep growing into enterprise Apple administration, networking, automation, and systems support., * Professional experience supporting macOS in a business environment

 * Experience with at least one enterprise Apple MDM platform
 * Comfortable troubleshooting basic networking and connectivity issues
 * Strong customer service and communication skills
 * Curious, resourceful and able to work independently
 * Interest in continuing to learn scripting, automation, networking and systems administration

Experience with Bash, Python, AppleScript, shell scripting or automation is helpful, but not required., You'll join a small, collaborative company full of technically curious people who value initiative and enjoy helping one another.

The goal is not simply to answer support tickets. It's to become a trusted Apple technology resource while continuing to expand your skills in enterprise Apple management, networking, security and automation., * Full-time, on-site in McLean, VA

 * Authorized to work in the U.S. without current or future sponsorship
 * Able to lift and move computer equipment as needed

If you genuinely enjoy figuring out why a Mac is misbehaving and want a role where you can keep learning well beyond basic desktop support, we'd love to talk. Long-tenured, fabulous team looking for proactive, tech-savvy problem solver to join the team.

## Description

* Manage Apple devices through an enterprise MDM platform such as Jamf, Kandji, Mosyle, Intune, Addigy or similar
 * Support Apple Business Manager and device provisioning
 * Troubleshoot Wi-Fi, VPN, DNS, DHCP, printers and connectivity issues
 * Manage software installation, updates, accounts, permissions and security
 * Support executives and technical users with excellent customer service
 * Research unfamiliar problems and figure them out
 * Help automate repetitive tasks and improve IT workflows


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