> Markdown version of [/jobs/ext/3111615-it-services-technician](https://www.wearedevelopers.com/jobs/ext/3111615-it-services-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Services Technician - **Company:** Acumen LLC - **Location:** St. Louis, MO, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Desktop Computing, Professional Services Automation, Computer Networking Systems, Information Technology - **Published:** September 27, 2026 - **Apply:** https://www.juju.com/job/16_b318c2d440 ## About the Role As an IT Services Support Technician, you have the vital role of supporting client needs and ensuring their technology works for them. With careful attention to detail and an understanding of hardware, operating systems, business networks, printers and office technology, you use our Professional Services Automation platform to maintain, track and document client support services and make sure their IT systems are operating effectively and client projects are delivered with excellence. As an IT systems problem-solver, you capably troubleshoot and resolve issues with technology and keep up to date with cutting-edge technologies. You demonstrate excellent customer service skills as you communicate with users to understand their support needs and assist clients with staying productive in their day-to-day work. Your thorough knowledge of hardware, software, and technology tools allows you to efficiently troubleshoot and resolve issues, ensure security for users and systems, and help setup clients technology needs. Our team appreciates your team-oriented attitude as you helpfully talk to customers, document service tickets and keep clients productive. You also coordinate with vendors and other team members to keep client operations flowing smoothly. Committed to continual improvement, you research new technologies and recommend practices to our chief financial officer to increase efficiency. You feel great knowing that your technical skills and great personality is valued! QUALIFICATIONS FOR A MID-LEVEL TECHNICIAN * 2+ years of IT experience * An IT Certification such as Network+ or Google IT Support * Proficiency with computers, networks, and printers A degree in computer sciences or certifications would be a plus. Are you attentive to detail? Can you remain professional at all times? Are you great at analyzing accounts payable and accounts receivable transactions and resolving discrepancies? If yes, you might just be perfect for this finance role! ## Description Acumen Consulting in Richmond Heights, MO is looking to hire a full-time IT Services Mid-Level Support Technician to work on a team providing innovative solutions and exceptional technology support to clients and maintaining their network systems. Do you love working in the field of IT? Would you like to work for a company that values and rewards your expertise? Do you want to join an established and growing business? If so, please read on!, 365 ManagementFortigate ConfigurationMail Flow TroubleshootingSharePoint managementDesktop and User SupportIP RoutingPowershellVLAN ConfigurationWorkstation SetupDNS, DHCPWindows SupportM365 LicensingEDR RemediationMDR (365) Remediation, This IT Services Technician position has a schedule of Monday - Friday, 8 am - 5 pm. This job has an on-call rotation and may require work during non-business hours to ensure clients' needs are met. ## Related Videos - [A Hitchhikers Guide to Container Security - Automotive Edition 2024](https://www.wearedevelopers.com/videos/1119-a-hitchhikers-guide-to-container-security-automotive-edition-2024) - [Enabling intelligent logistics automation: home-grown Industrial IoT platform at Austrian Post](https://www.wearedevelopers.com/videos/2018-enabling-intelligent-logistics-automation-home-grown-industrial-iot-platform-at-austrian-post) - [WebAssembly Revolution: Elevating JavaScript's Reach and Performance](https://www.wearedevelopers.com/videos/1149-webassembly-revolution-elevating-javascript-s-reach-and-performance) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Distributed search under the hood](https://www.wearedevelopers.com/videos/256-distributed-search-under-the-hood) - [It's not easy being green](https://www.wearedevelopers.com/videos/558-it-s-not-easy-being-green) ## Related Articles - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)