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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # SAP SuccessFactors - HR Technology Solutions Advisor - Talent Suite - **Company:** Primetals Technologies. - **Location:** Houston, TX, United States - **Experience:** Expert - **Salary:** $70,350.0 - $196,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Excel, Artificial Intelligence, Application Portfolio Management, Business Software, Cloud Computing, System Configuration, Data Integrity, Human Resources Information System (HRIS), Identity and Access Management, Issue Tracking Systems, Microsoft Office, Release Management, SuccessFactors, Systems Integration, Information Technology, Tools for Reporting, Oracle HCM, Core HR, Workday, Servicenow - **Published:** September 27, 2026 - **Apply:** https://www.careerjet.com/job/usbaefa10fac53c6e9327866758ce9e571/eaa ## About the Role * Education: Bachelor's degree in Information Technology, Computer Science, Human Resources, Business, or a related field, or an equivalent combination of education, training, and experience. * Experience: At least ten (10) years of progressive HRIS or HR technology experience, including solution design, configuration support, enhancement delivery, issue resolution, testing, documentation, and stakeholder partnership. * Certification: SAP SuccessFactors module certifications or accreditation relevant to assigned modules required. * Strong functional and technical knowledge of enterprise HR technology platforms, such as SAP SuccessFactors, UKG, Workday, Oracle HCM, ServiceNow, or similar cloud-based solutions. * Experience supporting large, complex HR technology projects, including implementations, platform expansions, enhancements, releases, stabilization, or post-go-live support. * Ability to understand the HR technology application portfolio and how platforms, integrations, data, and business processes contribute to daily HR and business operations. * Strong analytical and problem-solving skills, with the ability to assess complex situations, identify root causes, and recommend practical solutions. * Strong written and verbal communication skills, with the ability to translate complex technical concepts into clear business language and present to technical and nontechnical stakeholders. * Strong stakeholder management and facilitation skills, including the ability to influence without direct authority and work across multiple functional disciplines. * Ability to manage multiple priorities, meet deadlines, and adapt to changing business needs in a fast-paced environment. * Demonstrated customer focus, accountability, attention to detail, and commitment to data accuracy and quality. * Proficiency in Microsoft Office Suite products, including advanced Excel capabilities., * Experience supporting multiple HR technology platforms, modules, integrations, reporting tools, workflow automation platforms, or AI-enabled business applications. * Experience with SAP SuccessFactors and related integrations with core HR, payroll, benefits, identity management, or third-party systems. * Experience with HRIS governance, security, data integrity, release management, UAT planning, training development, process improvement, or change management initiatives. * Experience leading and mentoring HRIS analysts, business users, third-party vendors, consulting partners, offshore resources, and cross-functional project teams. * Experience working in a consulting-based or customer-focused delivery model, including tracking and billing time. * Relevant HR technology, project management, process improvement, change management, or platform certification. ## Description Our culture embraces diversity and cooperation, and we promote a healthy balance of professional and personal development, ensuring that your ideas and expertise are valued and respected. SCOPE: The Customer Success - HR Technology Solutions Advisor is part of the Global HRIS team and supports MHIA and its affiliates through the design, configuration, deployment, optimization, governance, and support of enterprise HR technology solutions. The role serves as the primary technical advisor for assigned HR technology capabilities and is responsible for translating business needs into scalable, implemented solutions. This advisor-level role has direct hands-on ownership for the technical execution of HR technology initiatives, including system configuration, implementations, integrations, modifications, enhancements, testing, issue resolution, and post-go-live stabilization. The role leverages strong analytical judgment with a primary focus on technical execution and delivery. The role is also accountable for translating business requirements into implemented, sustainable HR technology solutions across platforms such as HRIS, payroll, talent management, learning, recruiting, reporting, workflow automation, AI-enabled solutions, and future technologies as business needs evolve. The ideal candidate will have at least ten (10) years of progressive HRIS or HR technology experience, including solution design, configuration support, enhancement delivery, issue resolution, testing, documentation, and stakeholder partnership., * Serve as the primary technical advisor for assigned HR technology capabilities, leading solution design, configuration, enhancement evaluation, release readiness, optimization, and continuous improvement. * Partner with affiliates, HR, IT, Corporate Functions, Legal, vendors, and third-party application teams to understand business needs, evaluate options and trade-offs, and recommend scalable HR technology solutions aligned with enterprise standards and business objectives. * Translate business requirements into practical functional and technical solutions by configuring, enhancing, optimizing, and supporting HR technology platforms, including hands-on execution of implementations, integrations, modifications, testing, defect resolution, and stabilization activities. * Lead the resolution of system, process, support ticket, and user-impacting issues through root-cause analysis, stakeholder coordination, clear ownership, and timely communication. * Evaluate platform releases and emerging functionality, assess business impacts, coordinate readiness activities, and develop test scenarios to confirm system changes meet business requirements before release. * Prepare and maintain functional specifications, business requirements documentation, process documentation, and knowledge-transfer resources. * Provide training, coaching, technical guidance, and knowledge transfer to, business users, and support teams to improve proficiency, adoption, and effective use of HR technology solutions. * Build trusted relationships with stakeholders and apply an internal consulting mindset to proactively identify opportunities to improve customer experience and business outcomes through technology. * Ensure solutions align with established HRIS governance, security requirements, global design principles, data integrity standards, and compliance obligations. * Evaluate AI capabilities, workflow automation, platform enhancements, and emerging HR technologies that may improve employee and administrator experiences or operational efficiency. * Support the prioritization and delivery of HRIS initiatives by communicating timeline considerations, dependencies, risks, and business impacts to stakeholders. * Maintain accurate time and effort tracking for customer billing, reporting, capacity planning, and project management, as applicable. * This list of responsibilities is not all-inclusive, and an employee may be required to perform other relevant duties as assigned., Mitsubishi Heavy Industries America, Inc. (MHIA) is looking for a Customer Success - Sr. Engagement Solutions Analyst to join our team. This is an onsite role based out of our Hous… + 1 month ago ## Related Videos - [HR Tech and AI Trends and Where You Can Start](https://www.wearedevelopers.com/videos/1468-hr-tech-and-ai-trends-and-where-you-can-start) - [HR Tech: An Essential Ingredient for Tech-Driven Business Transformation](https://www.wearedevelopers.com/videos/1482-hr-tech-an-essential-ingredient-for-tech-driven-business-transformation) - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Destigmatizing the Workplace: Building Real Inclusion](https://www.wearedevelopers.com/videos/1492-destigmatizing-the-workplace-building-real-inclusion) - [Is HR dead? 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