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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Ticketing Systems and Partnerships Manager - **Company:** The United Soccer League (usl) - **Location:** Tampa, FL, United States (Remote available) - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Excel, Databases, Computer Literacy, Data Systems, Issue Tracking Systems, Microsoft Office, Salesforce.Com, Hubspot - **Published:** September 27, 2026 - **Apply:** https://www.teamworkonline.com/employment_opportunities/2191841/applications/new ## About the Role * Bachelor's Degree in Sport Management, Communications, Business Administration, or related/alternate field of study required. * 3+ years of experience in ticket operations, box office management, digital ticketing administration. * Computer proficiency is essential - Microsoft Office Suite and ability to easily learn new technology. * Strong analytical and Excel skills are necessary. * Demonstrated problem-solving skills. * Detail-oriented, organized, proven ability to follow up on tasks. * Ability to provide results and resolutions in a timely manner. * Enthusiastic, client-service oriented attitude. * Strong interpersonal and communication skills to effectively interact with team members, executives, member clubs, and external partners. * Ability to work independently in a multi-faceted, fast, fluid, and deadline-driven environment. * Positive attitude and strong work ethic a must. * Ability to work as business needs require which may include long days, evenings, weekends, occasional holidays, and travel if / when necessary. * Must have U.S. work authorization. ## Description The Ticketing Systems & Partnerships Manager will assist with club services reporting and analyzing, special projects, best practices, and lead ticketing platform operations. The Ticketing Systems & Partnerships Manager will also support customer support, strategic application, and best practices for teams utilizing league partner ticketing platforms. This position will provide management and application operations support via phone, email, and an issue/task tracking system., Specific duties include, but are not limited to: * Lead and manage platform operation, maintenance, and optimization for USL clubs leveraging league approved partner platforms. * Serve as primary administrator of USL HQ's approved ticketing partner program, overseeing club engagements and revenue reconciliation. * Continuously evaluate existing approved platforms and the ticketing landscape to ensure USL HQ's approved partner program delivers best-in-class solutions. * Guide research and discovery of technological and revenue-generating platforms to supplement existing tech stack. * Collaborate with Ticketing Strategist - Club Performance Group [CPG] to develop and manage USL HQ best practice resource library. * Oversee partnership and adoption initiatives across the USL pre-professional ecosystem. * Build and maintain reports to track key business metrics and provide actionable business insights. * Troubleshoot and support data solutions and automation across integrated systems (e.g., Salesforce, HubSpot). * Assist with the analysis of sales, campaigns and product performance. * Consult and assist USL clubs in setting up seating, ticket pricing, and events across approved partner platforms. * Work as a self-starter to develop new initiatives to increase revenue across the USL club ecosystem. * Compile and evaluate all necessary historical and current data in order to analyze trends and develop sales campaigns and strategies. * Cultivate and maintain positive relationships with USL clubs and leaguewide partners. * Promptly enter accurate, detailed information regarding all client requests and solutions in the task-tracking database. * Duplicate and effectively communicate any client issues that require research. Perform necessary research for resolution. * Execute and follow up on client issues in a timely manner. * Other duties/responsibilities as assigned. ## Related Videos - [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider) - [Integrate your Cognitive Assistant with 3rd-party DBs and software](https://www.wearedevelopers.com/videos/249-integrate-your-cognitive-assistant-with-3rd-party-dbs-and-software) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [From Messy Queries to Scalable Systems - How Data Engineering actually works](https://www.wearedevelopers.com/videos/100203-from-messy-queries-to-scalable-systems-how-data-engineering-actually-works) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [The Data Mesh as the end of the Datalake as we know it](https://www.wearedevelopers.com/videos/156-the-data-mesh-as-the-end-of-the-datalake-as-we-know-it) ## Related Articles - [Why Attend a Developer Event in 2026?](https://www.wearedevelopers.com/magazine/688-why-attend-a-developer-event-in-2026) - [5 Reasons Why Attending Conferences in 2026 Matters More Than You Think](https://www.wearedevelopers.com/magazine/692-5-reasons-why-attending-conferences-in-2026-matters-more-than-you-think) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Top HR Tech Conferences in 2024](https://www.wearedevelopers.com/magazine/303-top-hr-tech-conferences-in-2024) - [WeAreDevelopers Roundup: The Countdown to San Jose](https://www.wearedevelopers.com/magazine/766-wearedevelopers-roundup-the-countdown-to-san-jose) - [Why and How to Sponsor Developer Events](https://www.wearedevelopers.com/magazine/686-why-and-how-to-sponsor-developer-events)