> Markdown version of [/jobs/ext/3115097-systems-engineer-iii](https://www.wearedevelopers.com/jobs/ext/3115097-systems-engineer-iii). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Systems Engineer III - **Company:** First Citizens - **Location:** Raleigh, NC, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Systems Engineering, Confluence, JIRA, Configuration Management, Collaborative Software, Network Topologies, Windows PowerShell, Software Vulnerability Management, Scripting, Enterprise Software Applications, Patch Management, Wsus, Qualys, Unified Endpoint Management - **Published:** September 27, 2026 - **Apply:** https://www.juju.com/job/21_01a04c6d-8ef4-7808-9420-c1ab1fa96d63 ## About the Role * 7+ years of deep exposure in workstation patch management, vulnerability remediation, and compliance using various tools (BigFix, Active Directory and PowerShell scripting) * Strong knowledge of Windows 10 & Windows 11 Operating Systems along with patch deployment and troubleshooting skills * Advanced knowledge of BigFix endpoint management (baseline) patching, troubleshooting, and compliance reporting * Understanding of utilizing WSUS and BigFix environment for approving, declining, and managing patches * Strong understanding of third-party software updates with third party patching tools like PMPC, Ivanti etc. * Proficiency in PowerShell for automation and system management; Should be able to create, modify, update complex scripts to build solutions. * Excellent troubleshooting and problem-solving skills to address complex technical issues Good to have * Understanding of software package creation and deployments * Understanding and exposure to vulnerability management tools (Qualys) * In-depth understanding of patching best practices, compliance, and IT security standards * Identify, understand, and collaborate with OEM/Vendors to resolve patch related issues * Experience working with Microsoft Endpoint Manager Configuration Manager (MEMCM) for device management and patching * Familiarity with ITIL frameworks and best practices Soft Skills: * Excellent written and verbal communication along with strong documentation skills, including the ability to communicate complex technical concepts to non-technical stakeholders. * Ability to work independently and as part of a team in a fast-paced environment. * Self-motivated, with a "can-do" attitude and comfort working with ambiguity. * Strong customer service skills and a customer-focused mindset. Preferred Qualifications: * Experience working in the banking or financial services industry is a plus. * Knowledge of network topology and security principles. * Knowledge of collaboration tools like Jira, or Confluence. ## Description * Strategy Development: Creating and implementing comprehensive patch management strategies and policies for patch management on Windows OS endpoints * Patch Evaluation: Assessing vulnerabilities, determining patch criticality and impact, and ensuring compatibility with existing systems and applications. * Testing: Designing and executing detailed test cases for patches in controlled environments to ensure functionality, stability, and compatibility. * Deployment: Planning and executing the rollout of patches across the Windows 10 & 11 fleet and monitoring the process for successful completion. * Vulnerability Remediation: Deploying critical security patches in a timely manner to mitigate vulnerabilities and ensure compliance. * Troubleshooting: Resolving issues with failed patch installations and other problems that arise during the patching process. * Automation: Developing custom scripts (as needed) and leveraging automation tools to streamline patch deployment, vulnerability remediation, and compliance tracking. * Monitoring & Reporting: Tracking patch compliance metrics and producing regular reports on the effectiveness and status of the patching program. * Collaboration: Working closely with various internal teams and OEMs to align with enterprise standards and address security threats. * Documentation: Creating and maintaining documentation for patching procedures, troubleshooting steps, and user support knowledge bases. ## Related Videos - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Security Pitfalls for Software Engineers](https://www.wearedevelopers.com/videos/726-security-pitfalls-for-software-engineers) - [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Checkmate: 5 Real Incidents That Can End a Software Company](https://www.wearedevelopers.com/videos/100126-checkmate-5-real-incidents-that-can-end-a-software-company) - [Integrate your Cognitive Assistant with 3rd-party DBs and software](https://www.wearedevelopers.com/videos/249-integrate-your-cognitive-assistant-with-3rd-party-dbs-and-software) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [Top Characteristics of a Software Engineer](https://www.wearedevelopers.com/magazine/166-top-characteristics-of-a-software-engineer) - [9 Ways to Make Money Hacking](https://www.wearedevelopers.com/magazine/333-9-ways-to-make-money-hacking)