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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Full Stack Engineer - **Company:** Cgi Inc. - **Location:** Plano, TX, United States - **Salary:** $89,600.0 - **Contract:** Permanent contract - **Skills:** Java (Programming Language), JavaScript (Programming Language), Artificial Intelligence, Amazon Web Services, Automation of Tests, Interactive Voice Response, Unit Testing, Microsoft Azure, Code Review, Information Technology Consulting, Computer Telephony Integration, Continuous Delivery, Continuous Integration, Customer Interaction Management (Software), Relational Databases, Desktop Computing, Programming Tools, Distributed Systems, Java Platform Enterprise Edition (J2EE), Event-Driven Programming, Github, Junit, NoSQL, Scrum Methodology, Systems Development Life Cycle, Message Oriented Middleware, Server Administration, Software Engineering, SQL Databases, Data Logging, Data Processing, Enterprise Software Applications, GitHub Copilot, ReactJS, System Availability, Spring-boot, Event Driven Architecture, Integration Tests, Information Technology, Playwright, Apache Kafka, Video Streaming, React Testing Library, Restful APIs, ServiceNow Customer Service Management, Microservices - **Published:** September 27, 2026 - **Apply:** https://www.careerbuilder.com/job-details/full-stack-engineer-cary-nc--87bf774a-69c0-4c34-959e-a627fbe1dbfd ## About the Role Strong full stack engineer and problem solver who enjoys building scalable, resilient applications and collaborating across engineering, architecture, product, and business teams. Core Stack: Java | Spring Boot | React | REST APIs | Microservices | SQL/NoSQL | CI/CD | Distributed Systems Domain Focus: Contact Center Technology | Customer Service Platforms | WFM | Omnichannel | Agent Experience Skills Required: . 6 9 years of software development / full stack engineering experience . Strong hands on Java and Spring Boot . Strong React or modern JavaScript framework experience . REST APIs, Microservices, and Distributed Systems . RDBMS and/or NoSQL databases . Automated unit and integration testing . CI/CD, observability, logging, and monitoring . Strong understanding of secure software engineering practices . Strong problem solving, troubleshooting, and communication skills, Agent desktop / agent experience platforms . IVR and intelligent routing . Omnichannel customer interactions . Voice, chat, and digital channels . SIP, WebRTC, or CTI technologies . Real time customer service applications Nice to Have: . Apache Kafka or similar event streaming technologies . Event driven architecture and asynchronous messaging . AWS, Azure, or GCP . JUnit, Jest, Playwright, or React Testing Library . Agile/Scrum or SAFe experience . AI assisted development tools such as GitHub Copilot, Claude Code, OpenAI Codex, or similar tools Education: Bachelor''s Degree in Computer Science or related Field., * Integration testing * Java * React JavaScript * RESTful (Rest-APIs) * Spring Boot * Workforce Management, Agile Programming Methodologies, Amazon Web Services (AWS), Apache Kafka, Application Programming Interface (API), Artificial Intelligence (AI), Background Investigation, Best Practices, Business Services, Business Strategy, CGI (Common Gateway Interface), Call Center Operations, Call Center Software, Call Centers, Code Reviews, Communication Skills, Computer Science, Continuous Deployment/Delivery, Continuous Integration, Cookies, Cross-Functional, Customer Relations, Customer Service Software, Customer Support/Service, Data Processing, Desktop PC, Distributed Computing, Engineering, Enterprise Applications, FMLA (Family and Medical Leave Act of 1993), GCP (Good Clinical Practices), GitHub, High Availability, Identify Issues, Information Technology Consulting, Integration Testing, JUnit, Java, Java Platform Enterprise Edition (Java EE/J2EE), JavaScript Frameworks, Microservices, Microsoft Windows Azure, NoSQL, Operational Support, Problem Solving Skills, Production Support, Productivity Management, Programming Tools, REST (Representational State Transfer), React.js, Relational Databases (RDBMS), Scalable System Development, Scrum Project Management and Software Development, Security Clearance, Software Administration, Software Design, Software Development, Software Engineering, Strategic Planning, Streaming Technology, Technical/Engineering Design, Test Automation, Tuition Fees, Unit Test, Voice Chat, Voice Response Systems, Workforce Management, YouTube ## Description CGI is seeking to hire an experienced Full Stack Software Engineer with Customer Service Platform/Contact Center technology experience to join our Digital Platform Engineering team. This role will focus on building and enhancing enterprise scale solutions supporting Contact Center operations, Workforce Management (WFM), agent experiences, customer interactions, r outing, omnichannel/digital channels, and real time services. This is a Full-Time, On-Sight Employment opportunity located in Plano, TX. Your future duties and responsibilities: Design and develop enterprise applications using Java, Spring Boot, React, and REST APIs. . Build scalable microservices, distributed systems, and event driven solutions. . Integrate applications with Contact Center, WFM, and enterprise platforms. . Develop secure, resilient, and highly available solutions. . Contribute to technical design, code reviews, automated testing, CI/CD, and engineering best practices. . Support applications through deployment, monitoring, troubleshooting, and production support. . Collaborate with cross functional teams in an Agile/Scrum or SAFe environment. . 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