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# Functional Application Specialist Workforce & Resource Management

- **Company:** Van Oord N.V.
- **Location:** Rotterdam, Netherlands (Remote available)
- **Contract:** Permanent contract
- **Skills:** Macintosh Application Environment, Application Lifecycle Management, Data Management, Workday
- **Published:** September 28, 2026
- **Apply:** https://www.nationalevacaturebank.nl/vacature/4c07ca78-2a89-42b5-b6f4-e9aef6f9df56/functional-application-specialist-workforce-en-resource-management

## About the Role

You are an analytical and proactive Functional Application Specialist who takes ownership and stands your ground. You are not afraid to take a position and are able to bring others along in your vision and proposed solutions. You are a full-fledged sparring partner for both the business and IT and know how to translate complex issues into clear and practical solutions.
As the functional owner of the application, you take responsibility for the quality, continuity and further development of the system. You are interested not only in the day-to-day operation, but also in understanding the impact of decisions on processes, users and the organisation as a whole.
You share relevant information, seek alignment, move easily between different teams, disciplines and organisational levels, and know how to bring different interests together. You are a strong sparring partner for key users, colleagues, IT and suppliers, and you know when to connect people and when to make clear decisions.
You have strong communication skills and can explain complex topics clearly to both technical and non-technical stakeholders. You switch easily between Dutch and English, both verbally and in writing, and feel comfortable working in an international environment.

 + Several years of experience in a similar role, preferably within a larger and complex organisation.
 + Demonstrable experience in functional application management and end-user support.
 + Experience with Workforce and Resource Management systems or an affinity with the maritime sector is a plus.
 + Experience in functional data management and an understanding of system dependencies are a plus.
 + Preferably knowledge of IT Service Management, such as ITIL Incident, Problem and Change Management.
 + Excellent command of both Dutch and English, both verbally and in writing.
This role is a good fit for someone who is ready for the next step in their career: someone who wants to take on more responsibility, make a visible impact and further develop as the functional owner and key point of contact for an important system within our organisation.

## Description

Do you want to contribute to the success of our global projects, with a fleet of over 80 vessels and an application environment with more than 500 active users? Are you the connecting link between business and IT, ensuring that applications optimally support operational processes and the work of our planners?
As a functional application administrator within the Ship Management Department (SMD), you contribute to a stable, future-proof application environment that supports our Planners and other users worldwide. You work closely with fellow functional application administrators and act as a bridge between the business, including planners and other end users, and IT. You ensure that the application fully supports business processes and is continuously improved.

 + Acting as a liaison between users and IT to ensure the application aligns optimally with business processes;
 + Providing functional support for (complex) requests from planners and other users;
 + Supporting the testing of new functionalities and keeping relevant documentation up to date for both business and technical teams;
 + Escalating issues when necessary and collaborating with vendors and technical teams;
 + Ensuring the application complies with internal policies and external regulations;
 + Actively communicating with stakeholders about changes, updates, and incidents.
With your contribution, you ensure that planners and other end users can work efficiently without unnecessary complexity, and that the collaboration between business and IT runs smoothly.
You will be part of the Ship Management Department, operating in an international environment with stakeholders around the world. Your base will be our headquarters in Rotterdam, overlooking the river Maas.
We offer a hybrid working environment (based on full-time employment: 3 days at the office and 2 days from home) and facilities such as an in-house gym to start or end your workday in an active way.
YOUR IMPACT
As a Functional Application Specialist, you play a key role in ensuring that our Workforce and Resource Management applications support the daily work of planners and other users as effectively as possible. You make sure that applications are reliable, user-friendly and continuously aligned with the needs of the business.

 + Ensure that planners and other end users can work efficiently with the applications they rely on every day.
 + Translate business needs and operational challenges into practical functional solutions.
 + Analyse complex application issues and work with users, IT colleagues and suppliers to resolve them.
 + Contribute to the implementation and testing of new functionalities and changes.
 + Ensure that application changes are properly documented and communicated to relevant stakeholders.
 + Help maintain a stable and future-proof application environment by monitoring dependencies, data quality and system functionality.
 + Build strong relationships with key users and stakeholders across the organisation and understand their needs.
 + Keep an eye on developments in application management and Workforce & Resource Management and translate relevant developments into opportunities for Van Oord.
By combining your functional knowledge, understanding of the business and strong communication skills, you help ensure that our planners and other users have the right tools to do their work effectively. You are an important link between the people who use the applications and the teams responsible for developing and maintaining them., As a functional application administrator within the Ship Management Department (SMD), you contribute to a stable, future-proof application environment that supports our Planners and other users worldwide. You work closely with fellow functional application administrators and act as a bridge between the business, including planners and other end users, and IT. You ensure that the application fully supports business processes and is continuously improved.

 + Acting as a liaison between users and IT to ensure the application aligns optimally with business processes;
 + Providing functional support for (complex) requests from planners and other users;
 + Supporting the testing of new functionalities and keeping relevant documentation up to date for both business and technical teams;
 + Escalating issues when necessary and collaborating with vendors and technical teams;
 + Ensuring the application complies with internal policies and external regulations;
 + Actively communicating with stakeholders about changes, updates, and incidents.
With your contribution, you ensure that planners and other end users can work efficiently without unnecessary complexity, and that the collaboration between business and IT runs smoothly.
You will be part of the Ship Management Department, operating in an international environment with stakeholders around the world. Your base will be our headquarters in Rotterdam, overlooking the river Maas.
We offer a hybrid working environment (based on full-time employment: 3 days at the office and 2 days from home) and facilities such as an in-house gym to start or end your workday in an active way.
As a Functional Application Specialist, you play a key role in ensuring that our Workforce and Resource Management applications support the daily work of planners and other users as effectively as possible. You make sure that applications are reliable, user-friendly and continuously aligned with the needs of the business.

 + Ensure that planners and other end users can work efficiently with the applications they rely on every day.
 + Translate business needs and operational challenges into practical functional solutions.
 + Analyse complex application issues and work with users, IT colleagues and suppliers to resolve them.
 + Contribute to the implementation and testing of new functionalities and changes.
 + Ensure that application changes are properly documented and communicated to relevant stakeholders.
 + Help maintain a stable and future-proof application environment by monitoring dependencies, data quality and system functionality.
 + Build strong relationships with key users and stakeholders across the organisation and understand their needs.
 + Keep an eye on developments in application management and Workforce & Resource Management and translate relevant developments into opportunities for Van Oord.
By combining your functional knowledge, understanding of the business and strong communication skills, you help ensure that our planners and other users have the right tools to do their work effectively. You are an important link between the people who use the applications and the teams responsible for developing and maintaining them.


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