> Markdown version of [/jobs/ext/3117150-azure-qualified-technical-support-engineer-investment-banking](https://www.wearedevelopers.com/jobs/ext/3117150-azure-qualified-technical-support-engineer-investment-banking). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Azure qualified Technical Support Engineer - Investment Banking

- **Company:** Global Technology Solutions Ltd.
- **Location:** Sutton, UK
- **Experience:** Expert
- **Salary:** £67,600.0 - £72,800.0
- **Contract:** Temporary to permanent
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Windows, Microsoft Azure, Microsoft Outlook, Microsoft Office, Azure Active Directory, Microsoft InTune
- **Published:** September 28, 2026
- **Apply:** https://www.reed.co.uk/jobs/azure-qualified-technical-support-engineer-investment-banking/57398801

## About the Role

* Proven VIP / Executive Desktop Support experience within Investment Banking
 * Azure certification with practical exposure to Azure-based user and endpoint support
 * Minimum 5 years' experience across 1st-3rd Line Desktop / End-User Support
 * Strong onsite desktop support background, including floor walking and desk-side troubleshooting
 * Experience working within a Service Desk / Incident Management environment
 * Advanced support of Windows OS (Windows 7 & Windows 10)
 * Microsoft Office 365 desktop support (Outlook, Teams, Excel, Word)
 * Strong knowledge of Windows workstation builds, imaging, and hardware troubleshooting
 * Confident supporting users both face-to-face and remotely
 * Exceptional customer-facing skills, with a polished, professional presence
 * Excellent troubleshooting ability with strong attention to detail
 * Service-oriented mindset with a focus on first-time fix and user satisfaction

Desirable Skills

 * Fluency in French
 * Experience supporting front-office trading environments
 * Exposure to Azure AD / Intune user support
 * Knowledge of endpoint security and encryption tools, * Administrative Roles (Administration)
 * Attention to Detail (Attentions)
 * French Language Skills
 * Incident Management (Process)
 * Microsoft Azure (Line)
 * Microsoft Office (Entry)
 * Microsoft Windows OS (Win)
 * Problem Solving (Process)
 * Technical Support (IT)
 * User Experience & Management

## Description

This role is heavily desktop and floor-walking focused, supporting front-office and senior stakeholders in a high-pressure investment banking environment. The successful candidate will deliver white-glove, face-to-face technical support, resolving incidents quickly and professionally while maintaining excellent customer experience standards.


## Related Videos

- [Develop enterprise-ready applications for Microsoft Teams with Azure resources on modern web technologies](https://www.wearedevelopers.com/videos/187-develop-enterprise-ready-applications-for-microsoft-teams-with-azure-resources-on-modern-web-technologies)
- [Developer Tools for Microsoft Azure](https://www.wearedevelopers.com/videos/450-developer-tools-for-microsoft-azure)
- [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents)
- [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com)
- [Coffee with Developers - Scott Chacon on growing GitButler and the future of version control](https://www.wearedevelopers.com/videos/914-coffee-with-developers-scott-chacon-on-growing-gitbutler-and-the-future-of-version-control)
- [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles)

## Related Articles

- [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)
- [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023)
- [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk)
- [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london)
- [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette)
- [Best Companies to Work For in Paris: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/190-best-companies-to-work-for-in-paris-top-25-companies-in-2023)