> Markdown version of [/jobs/ext/3117269-customer-identity-and-access-management-ciam-consultant](https://www.wearedevelopers.com/jobs/ext/3117269-customer-identity-and-access-management-ciam-consultant). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Customer Identity and Access Management (CIAM) Consultant

- **Company:** Accenture
- **Location:** London, UK
- **Salary:** £57,738.0
- **Contract:** Permanent contract
- **Skills:** Active Directory, Application Programming Interfaces (APIs), Artificial Intelligence, User Authentication, Biometrics, Control Objectives for Information and Related Technology (COBIT), Fraud Prevention and Detection, Identity and Access Management, Ping (Networking Utility), Azure Active Directory, Zero Trust Network Access, Okta, Software Security, Customer Identity Access Management
- **Published:** September 28, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5900643355

## About the Role

* Strong understanding of Identity & Access Management (IAM) concepts, including authentication, authorisation, federation, and decentralised identity
 * Hands-on experience with CIAM platforms (e.g. Okta, ForgeRock, Ping Identity, Transmit, Azure AD B2C or similar)
 * Proven experience delivering technology solutions in consulting or client-facing environments
 * Ability to translate complex technical concepts into clear, business-friendly language
 * Understanding of data privacy regulations (e.g. GDPR, UK Data Protection Act) and their impact on customer identity solutions
 * Strong analytical and problem-solving skills, with the ability to assess challenges and propose effective solutions
 * Well-organised with the ability to manage and support delivery across multiple or complex workstreams

Desirable Skills:

 * Experience with modern identity and security approaches (e.g. Zero Trust, adaptive authentication, API security)
 * Familiarity with frameworks and standards (e.g. ISO 27001, NIST, COBIT)
 * Experience integrating CIAM platforms into wider enterprise environments
 * Exposure to cloud platforms, APIs, or directory services (e.g. Active Directory)
 * Strong stakeholder management skills and ability to build trusted client relationships

## Description

* Partner with clients to design and implement secure, seamless Customer Identity & Access Management (CIAM) solutions
 * Translate business and customer experience needs into scalable technical designs supporting millions of users
 * Collaborate with cross-functional teams - including engineers, architects, and business stakeholders - to deliver impactful digital identity solutions
 * Advise clients on CIAM best practices, regulatory requirements, and emerging identity trends
 * Drive innovation by exploring modern authentication approaches (e.g. biometrics, passwordless, AI-driven fraud detection) to enhance user trust and security
 * Contribute to complex digital identity and IAM programmes, working across global teams and diverse industry sectors
 * Support internal initiatives, shaping CIAM offerings, innovation, and go-to-market strategies across the practice


## Related Videos

- [Biometric Phone Chargers, $40m Domain Names & AI Movies Winning Awards - Peter Kröner](https://www.wearedevelopers.com/videos/1810-biometric-phone-chargers-40m-domain-names-ai-movies-winning-awards-peter-kroner)
- [MCP Mashups: How AI Agents are Reviving the Programmable Web](https://www.wearedevelopers.com/videos/1392-mcp-mashups-how-ai-agents-are-reviving-the-programmable-web)
- [AI PowerPlay: Building High-Impact Teams & Transformative Solutions](https://www.wearedevelopers.com/videos/1005-ai-powerplay-building-high-impact-teams-transformative-solutions)
- [WeAreDevelopers LIVE - What Development and Tattoos Have in Common and more](https://www.wearedevelopers.com/videos/1380-wearedevelopers-live-what-development-and-tattoos-have-in-common-and-more)
- [Delegating the chores of authenticating users to Keycloak](https://www.wearedevelopers.com/videos/1558-delegating-the-chores-of-authenticating-users-to-keycloak)
- [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases)

## Related Articles

- [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift)
- [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production)
- [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)
- [Events like RSAC Get You CISOs. Developers Decide What Actually Gets Deployed.](https://www.wearedevelopers.com/magazine/693-events-like-rsac-get-you-cisos-developers-decide-what-actually-gets-deployed)
- [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023)
- [Everything a Developer Needs to Know About MCP with Neo4j](https://www.wearedevelopers.com/magazine/604-everything-a-developer-needs-to-know-about-mcp-with-neo4j)