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# IT Supporter (First & Second Level)

- **Company:** DIS AG
- **Location:** Frankfurt am Main, Germany
- **Salary:** €31,000.0 - €36,000.0
- **Contract:** Permanent contract
- **Skills:** Apple Mac Systems, Linux, Operational Systems, Windows Client
- **Published:** September 28, 2026
- **Apply:** https://www.arbeitsagentur.de/jobsuche/jobdetail/10001-1002355943-S

## About the Role

Sie haben bereits Berufserfahrung im IT-Support gesammelt

 - Idealerweise Kenntnisse in den aktuellen Betriebssystemen (Windows 7-10, Linux, MacOS)
 - Sehr gute Kommunikationsfähigkeiten in Wort und Schrift
 - Begeisterung für IT und neue Technologien

## Description

Sofortiges Klassifizieren von Kundenanfragen

 - Erstellung und Bearbeitung von Incidents
 - Fehleranalyse und Störungsbeseitigung
 - Im Falle einer Weiterleitung: Erstellung von aussagekräftigen Support-Tickets


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