> Markdown version of [/jobs/ext/3119850-lead-analyst-digital-customer-solutions](https://www.wearedevelopers.com/jobs/ext/3119850-lead-analyst-digital-customer-solutions). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# LEAD ANALYST DIGITAL CUSTOMER SOLUTIONS

- **Company:** Johnson & Johnson
- **Location:** Raritan, NJ, United States (Remote available)
- **Experience:** Expert
- **Salary:** $94,000.0 - $151,800.0
- **Contract:** Franchise
- **Skills:** Microsoft Excel, Data Analysis, Data Files, Microsoft Project, Microsoft Visio, SAP ERP, Pivot Tables, Microsoft PowerPoint, Tableau (Software), Macros, Meditech
- **Published:** September 28, 2026
- **Apply:** https://www.techcareers.com/job.asp?id=3409148095&tx=FJ4542FFF&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54

## About the Role

* Minimum of Bachelor's degree required; focused degree in Supply Chain or Engineering preferred
 * Minimum of 6+ years of relevant Supply Chain/ Distribution Logistics experience is required
 * Ability to lead projects and cross-functional teams within a highly matrixed organization, sometimes requiring managing and leading without authority is required.
 * Demonstrated problem-solving and advanced analytical skills is required.
 * MS PowerPoint and MS Excel proficiency, is required

Preferred:

 * Supply Chain experience within a Healthcare environment and/or a distributor of medical and surgical supplies preferred
 * Customer service experience and/or experience interacting directly with customers is preferred
 * Project Management experience preferred
 * Advanced MS Excel proficiency, including the use of Lookup Functions, Pivot Tables, Macros, and the import/export of data, is preferred
 * Experience/Proficiency with MS Project and/or MS Visio flowcharting preferred
 * Working knowledge of SAP and/or Tableau preferred
 * LEAN/Process Excellence experience, training, or certification is preferred
 * APICS, FPX/PMP, or CPM certifications are a preferred, Agility Jumps, Analytics Insights, Business Alignment, Coaching, Communication, Cost-Benefit Analysis (CBA), Cross-Functional Collaboration, Monitoring, Evaluation, and Learning (MEL), Persistence and Tenacity, Problem Solving, Process Oriented, Project Management Methodology (PMM), Project Management Office (PMO), Project Management Tools, Project Reporting, Statement of Work (SOW)

## Description

As the Lead Analyst , you develop, analyze, enhance, implement, maintain, and support field-based solutions for DePuy Synthes You have a focus on both the business, deployment improvements, and the technical aspects of solution management. You will work in collaboration with Sales, Marketing, Business Operations, and Supply Chain to understand business needs and to identify Supply Chain opportunities that improve the customer experience., * Lead and support projects to develop and test Orthopedic inventory management and other supply chain digital solutions, including developing actionable recommendations and implementation strategies

 * Lead and support the implementation of customer deployments and pilots of field-based inventory management and other supply chain digital solutions
 * Lead discussions with internal teams and customers to determine opportunities to improve inventory optimization and digital solution expansion across all franchises.
 * Support digital solution marketing and adoption across various customer segments (ASCs, Trauma Centers, IDNs, Hospitals, etc.)
 * Shape scorecards/dashboards to track progress against specific customer initiatives and educate MedTech teams on the processes and systems needed to address customer goals and challenges.
 * Seek & lead continuous improvement and standardization of customer engagements/deployments and tracking within the team for supported solutions.
 * Demonstrate a high degree of autonomy to assess the supply chain, recommend and implement solutions, and plan and provide significant recommendations for consideration into Supply Chain Customer Solutions Team.
 * Mine and analyze data across multiple data sources: Order to Cash (multiple), Transportation, Finance, Distribution, E-Commerce, Cost to Serve; as well as customer provided data sets.
 * Conduct quantitative and qualitative analysis to identify trends and opportunities., _**_ Johnson & Johnson announced plans to separate our Orthopedics business to establish a standalone orthopedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

If you are under 18 years of age, you (the candidate) may need to obtain the necessary working papers or other documentation required by state law to start the assignment, as well as get a parent's consent for the background check.


## Related Videos

- [Headless by Design: Building Enterprise Systems That Agents Can Actually Use](https://www.wearedevelopers.com/videos/100092-headless-by-design-building-enterprise-systems-that-agents-can-actually-use)
- [Crafting Custom Frameworks with Rust: A Deep Dive into Procedural Macros](https://www.wearedevelopers.com/videos/849-crafting-custom-frameworks-with-rust-a-deep-dive-into-procedural-macros)
- [Empowering Retail Through Applied Machine Learning](https://www.wearedevelopers.com/videos/976-empowering-retail-through-applied-machine-learning)
- [Modularity: Let's dig deeper](https://www.wearedevelopers.com/videos/1200-modularity-let-s-dig-deeper)
- [ZEISS & Microsoft - Building the Next Generation Medical Ecosystem in the Cloud](https://www.wearedevelopers.com/videos/424-zeiss-microsoft-building-the-next-generation-medical-ecosystem-in-the-cloud)
- [Speeding up Web Apps performance with WebAssembly and Emscripten](https://www.wearedevelopers.com/videos/1985-speeding-up-web-apps-performance-with-webassembly-and-emscripten)

## Related Articles

- [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer)
- [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk)
- [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023)
- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)
- [Best Companies to Work For in Berlin: Top 14 Companies in 2023 ](https://www.wearedevelopers.com/magazine/188-best-companies-to-work-for-in-berlin-top-14-companies-in-2023)
- [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again)