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# Salesforce Service Cloud Voice: Contact Center Specialist

- **Company:** Grupo TECDATA Engineering
- **Location:** Madrid, Spain
- **Contract:** Permanent contract
- **Skills:** Salesforce.Com, Amazon Connect, Backend
- **Published:** September 28, 2026
- **Apply:** https://www.buscojobs.com.es/salesforce-service-cloud-voice-contact-center-specialist-en-madrid-ID-372346746

## About the Role

Se requiere experiencia con Amazon Connect como backend de telefonía y capacidad de traducir necesidades de negocio en soluciones técnicas.
El/la candidato/a trabajará en integración, pruebas, despliegues y soporte técnico, con foco en end-to-end y optimización de routing, IVR y analítica.

## Description

Grupo Tecdata Engineering busca un/a especialista en Salesforce Service Cloud Voice con experiencia en proyectos de Contact Center para unirse a un proyecto tecnológico en curso.Se requiere experiencia con Amazon Connect como backend de telefonía y capacidad de traducir necesidades de negocio en soluciones técnicas.El/la candidato/a trabajará en integración, pruebas, despliegues y soporte técnico, con foco en end-to-end y optimización de routing, IVR y analítica.#J-*****-Ljbffr


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