> Markdown version of [/jobs/ext/3121682-onsite-supporter](https://www.wearedevelopers.com/jobs/ext/3121682-onsite-supporter). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

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# Onsite Supporter

- **Company:** Hays
- **Location:** Düsseldorf, Germany
- **Salary:** €36,000.0 - €45,500.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Azure, Software Documentation, Desktop Computing, Microsoft Office, Microsoft InTune, Laptops, Servicenow
- **Published:** September 28, 2026
- **Apply:** https://www.xing.com/jobs/duesseldorf-onsite-supporter-158159371

## About the Role

* Erfahrung im IT-Support von Clients, Laptops und Desktop-Systemen
 * Gute Kenntnisse in Windows 11, Office 365, Microsoft Teams und idealerweise Microsoft Intune
 * Grundkenntnisse in Azure sowie im Umgang mit ServiceNow
 * Erfahrung mit iOS- und Android-Geräten; Kenntnisse im Apple-Support sind von Vorteil
 * Sehr gute Deutsch- und Englischkenntnisse sowie ausgeprägte Service- und Problemlösungskompetenz sind unerlässlich

## Description

* Full-timeEmployment type: Full-time
 * €36,000 - €45,500 (XING estimate)
 * On-site
 * Be an early applicant, * First- und Second-Level-Support für Mitarbeitende bei Hard- und Softwareproblemen
 * Installation, Konfiguration und Wartung von Notebooks, Desktop-PCs sowie mobilen Endgeräten
 * Betreuung von Microsoft Windows 11-, macOS-, Office 365- und Microsoft Teams-Umgebungen
 * Analyse und Behebung von IT-Störungen in Zusammenarbeit mit internen Fachbereichen und internationalen Teams
 * Pflege der IT-Dokumentation sowie Erstellung von Wissensartikeln und Unterstützung bei Infrastrukturprojekten


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