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# PreSales Solutions Architect, Voice AI Platform (Enterprise)

- **Company:** SoundHound Inc.
- **Location:** Gunnison, CO, United States (Remote available)
- **Experience:** Experienced
- **Salary:** $120,000.0 - $170,000.0
- **Contract:** Permanent contract
- **Skills:** Java (Programming Language), JavaScript (Programming Language), Application Programming Interfaces (APIs), Amazon Web Services, Microsoft Azure, Software as a Service, Cloud Computing, Computer Programming, Customer Data Management, Data Centers, Software Design Documents, Groovy, Python (Programming Language), Linux System Administration, Core Voice Platform, Scripting, Google Cloud, Large Language Models, Generative AI
- **Published:** September 28, 2026
- **Apply:** https://www.themuse.com/jobs/soundhoundinc/presales-solutions-architect-voice-ai-platform-enterprise

## About the Role

* You have a Bachelor's degree or equivalent experience, along with a background in technologies that deliver value by impacting operational business processes.
 * You have 7+ years of experience as a sales engineer or solution architect in software or services organizations
 * You have an understanding of using APIs to integrate external applications.
 * You have an understanding of telephony infrastructure
 * You have an understanding of data center and cloud infrastructure (AWS, GCP, Azure)
 * You have experience with Large Language Models and Generative AI
 * You have experience with scripting/programming (Java/Groovy, Python, and Javascript are a plus)
 * You have experience with basic Linux administration.
 * You have experienced in SaaS Software Sales (versus selling consultancy or product)
 * You have experience in Enterprise Sales (preferable over small business sales)
 * You have experience in Contact Center Sales, which is a plus.
 * You have experience in ITSM Software Sales

## Description

* Provide pre-sales support for Amelia, a conversational AI platform designed for enterprise use.
 * Support one (or more) Sales Executives as a technical resource during the pre-sales process.
 * Map customers' business and technical challenges to Amelia's capabilities and design a solution to meet customer requirements.
 * Understand technical requirements for the proposed solution (i.e., availability, operational loads, key related client systems, and deployment strategy)
 * Understand client's as-is technology landscape and any ongoing projects which might affect project execution or force to change the strategy.
 * Design architectural blueprint for client install, outlining Amelia fit into the client landscape, hardware sizing, deployment model, strategy for integrating with security framework at client.
 * Develop design documents outlining configuration of Amelia for specific use cases proposed.
 * Prepare and deliver Amelia demonstrations.
 * Analyze customer data in support of sales and their build ROI calculations.
 * Coordinate with your extended team (Solution Architecture, Product Management, Engineering, Delivery, Marketing, Executive Management) to build solutions and proposals that are deliverable and profitable.
 * Build competency as the resident expert on Amelia's capabilities (intent recognition,STT/TTS integrations, API capabilities, workflow development and training)
 * Act as a customer advocate with Amelia product and engineering teams, providing feedback on opportunities for improvement and development in the product.
 * Act as a technical resource for partner solution architects and delivery teams.