> Markdown version of [/jobs/ext/3124782-platform-engineer-voice-infrastructure](https://www.wearedevelopers.com/jobs/ext/3124782-platform-engineer-voice-infrastructure). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Platform Engineer, Voice Infrastructure - **Company:** CONQUER - **Location:** United States (Remote available) - **Experience:** Expert - **Salary:** $180,000.0 - $225,000.0 - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Application Services, Codecs, Software Debugging, Datagram Transport Layer Security, High-Level Architecture, Session Initiation Protocols, Python (Programming Language), Runbook, Software Engineering, Data Streaming, System Programming, Systems Integration, Speech Recognition, WebRTC, OpenSIPS, Delivery Pipeline, Backend, Low Latency, Production Code, Build Tools, Docker - **Published:** September 28, 2026 - **Apply:** https://www.dice.com/job-detail/34199ab6-d255-4d6e-b4fa-d5704525a666 ## About the Role * 5+ years of software, platform, or infrastructure engineering experience, including significant hands-on experience with production telephony systems * Deep, hands-on production experience with FreeSWITCH, including dialplans, call logic, ESL, and complex production troubleshooting * Strong hands-on experience with OpenSIPS or comparable SIP proxy technology, including personally building or modifying routing logic * Deep understanding of SIP and RTP and experience diagnosing signaling, media-path, NAT, codec, and call-quality issues using packet captures and SIP traces * Experience owning real-time communication systems in production environments * Strong software engineering skills and demonstrated experience designing, writing, reviewing, and debugging production backend or platform code * Experience with Go, Python, or another backend/systems programming language * Hands-on experience building, deploying, troubleshooting, and operating containerized production workloads using Docker and Kubernetes * Experience designing reliable, scalable systems with a focus on performance, resilience, and uptime * Strong experience with observability, monitoring, and production incident response * Ability to move comfortably between high-level architecture and hands-on implementation * Ability to communicate complex technical concepts clearly across Engineering, Product, and other teams, * Experience with WebRTC end-to-end, including ICE, STUN, TURN, and DTLS-SRTP * Background with browser-based softphones or CRM-embedded calling experiences * Experience building or operating low-latency, real-time media systems * Experience with streaming audio, speech-to-text, transcription, or real-time inference pipelines * Experience building infrastructure that supports AI-driven voice or agentic experiences * Experience with real-time media observability and monitoring * Experience with VoIPmonitor, Homer, or similar voice observability tooling * Experience with call recording and transcription * Exposure to telephony-related compliance considerations such as TCPA, STIR/SHAKEN, call recording laws, and consent management ## Description * Design, build, and scale Conquer's telephony infrastructure and the software services that support it * Work directly within FreeSWITCH, including call logic, dialplans, ESL integrations, and complex production troubleshooting * Build and evolve OpenSIPS routing logic and signaling infrastructure * Own integrations with domestic and international SIP trunking providers * Write, review, debug, and maintain production backend and platform code * Work directly in production environments, troubleshooting complex issues across SIP signaling, RTP/media paths, carriers, networking, and application services * Improve observability across the voice stack, including SIP, RTP, and media paths * Develop and evolve call routing, dialing workflows, and real-time communication services * Build, deploy, and operate containerized voice and platform workloads using Docker and Kubernetes * Partner closely with Engineering and Product leadership to shape the longer-term architecture and technical roadmap for Conquer's voice platform * Help ensure the voice platform can support emerging real-time intelligence, automation, and AI-driven experiences * Document systems and create tooling and runbooks that improve team understanding and operational readiness, * You have closed gaps in observability and improved visibility into real-time signaling and media performance * You are contributing production code and platform improvements, not simply recommending them * Engineering and Product teams rely on you as the subject matter expert for telephony and real-time communications * You proactively identify and resolve issues before they impact customers * You help define and execute a clear, forward-looking architecture and technical strategy for Conquer's voice platform * You have strengthened the voice foundation needed to support new real-time, intelligent, and AI-enabled product experiences * You build systems with scalability, resilience, security, and compliance in mind ## Related Videos - [Raise your voice!](https://www.wearedevelopers.com/videos/10-raise-your-voice) - [Docker Compose: Rediscovered](https://www.wearedevelopers.com/videos/1978-docker-compose-rediscovered) - [Fake or News - Claude's DNA Discovery, Quick Cloning & Crime on Insta](https://www.wearedevelopers.com/videos/100364-fake-or-news-claude-s-dna-discovery-quick-cloning-crime-on-insta) - [Transforming Education: A Journey from interactive Markdown to Remote-Labs](https://www.wearedevelopers.com/videos/941-transforming-education-a-journey-from-interactive-markdown-to-remote-labs) - [Hello JARVIS - Building Voice Interfaces for Your LLMS](https://www.wearedevelopers.com/videos/1641-hello-jarvis-building-voice-interfaces-for-your-llms) - [Speech-to-Speech AI models - Marius Obert](https://www.wearedevelopers.com/videos/1907-speech-to-speech-ai-models-marius-obert) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [Why Upskilling And Reskilling is Important For Developers](https://www.wearedevelopers.com/magazine/428-why-upskilling-and-reskilling-is-important-for-developers) - [Dev Digest 129 - Now that's what I call private data!](https://www.wearedevelopers.com/magazine/468-dev-digest-129-now-that-s-what-i-call-private-data)