> Markdown version of [/jobs/ext/3129085-it-senior-operations-engineer](https://www.wearedevelopers.com/jobs/ext/3129085-it-senior-operations-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Senior Operations Engineer - **Company:** Hensel Phelps - **Location:** Vienna, VA, United States - **Experience:** Expert - **Salary:** $86,000.0 - $95,760.0 - **Contract:** Permanent contract - **Skills:** Active Directory, Microsoft Azure, Building Information Modeling, Client Server Models, Computer Networks, Databases, System Configuration, Disaster Recovery, Image Management, Information Technology Operations, Networking Hardware, Intrusion Detection Systems, Network Security, Network Troubleshooting, Microsoft Office, Microsoft Software, Windows Servers, Network Connections, Network Monitoring, Network Administration, Oracle (Applications), Security Software, Server Administration, Microsoft SharePoint, Virtualization Technology, Wide Area Networks, Backup and Restore, Network Routers, Computer Networking Systems, Bluebeam, Firewalls (Computer Science), Microsoft InTune, Information Technology, Network Server, Autodesk Autocad, Cisco, Vmware - **Published:** September 28, 2026 - **Apply:** https://www.techcareers.com/job.asp?id=3409225842&tx=JT9486TYT&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54 ## About the Role * Ability to lead a team of IT Engineers and projects * Extensive hands-on technical knowledge of network systems, protocols, and standards * Strong knowledge and experience with Microsoft Azure Active Directory Services, Windows Server OS, Office 365, VMware and virtualization technologies * Hands-on experience and current knowledge of network management and analysis tools such as Cisco technologies like Secure Endpoint, Umbrella, NAM, AnyConnect * Extensive client/server and operating system experience including imaging tools such as Microsoft Deployment Tool (MDT) server management * Experience working in a switched and routed environment * Hardware, software, and network connection troubleshooting experience * Working technical knowledge of current network hardware * Skilled at installing/configuring firewalls, switches, routers, wireless bridges, etc * Knowledge of security software, firewalls, intrusion detection systems, and other network security measures * Knowledge of current CMMC standardization and policies a plus * Knowledge of applicable data privacy practices and laws * Construction industry software knowledge in products such as, Autodesk-BIM Modeling, scheduling tools Asta & Oracle P6, Bluebeam PDF, Onscreen Takeoff a plus * Good working knowledge of Microsoft software including SharePoint, Azure, Exchange, Intune, and Teams * Telephony knowledge of Poly, Crestron, and AMX room AV systems a plus * Strong interpersonal, written, and oral communication skills * Able to conduct research into networking issues and products as required * Ability to present ideas in user-friendly language * Highly self-motivated and directed, with keen attention to detail * Proven analytical and problem-solving abilities * Able to effectively prioritize tasks in a high-pressure environment * Strong customer service orientation * Experience leading a team-oriented, collaborative environment. * Certifications in ITIL preferred * Valid drivers licence, College diploma or university degree in the field of computer science with 4+ years of work experience or 8+ years equivalent work experience. ## Description The Senior IT Operations Engineer's role is to supervise the design, build, and implementation of network systems across the operational region. This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all local and wide area network connections, project servers, associated software, and communication links. Senior IT Operations Engineers are also responsible for providing desktop support to end users in our regional office and at regional project locations. This person will also maintain proper end user configuration, IT hardware inventory, licensing, and PC/end user onboarding and offboarding of all IT equipment, including PC setup, troubleshooting, and security controls., * Collaborate with executive management and department leaders to assess near- and long-term IT capacity needs * Create and maintain documentation as it relates to IT configuration, processes, and service records * Develop, implement, and maintain policies, procedures, and associated training plans for IT administration, usage, and disaster recovery * Lead in the development and implementation of policies for network asset management, including maintenance of network component inventory, related documentation, and technical specifications information * Lead in the development and implementation of policies for end user devices such as: desktop, laptop and mobile * Conduct research on IT products, services, protocols, and standards to remain abreast of developments in the technology industry * Oversee new and existing equipment, hardware, and software upgrades * Interact and negotiate with vendors, outsourcers, and contractors for IT products and services * Plan and implement any improvement, modification, or replacement of IT infrastructure components * Plan and manage budgeting for IT hardware and software procurement * Lead in the development and implementation of policies, procedures, and associated training for IT resource administration, appropriate use, and disaster recovery * Establish connectivity and uptime service level agreements * Supervise daily IT operations to ensure smooth and reliable function for fulfilling business objectives and processes * Monitor network performance and troubleshoot problem areas as needed * Oversee installation, configuration, maintenance, and troubleshooting of end-user workstation hardware, software, and peripheral devices * Ensure network connectivity of all servers, workstations, telephony equipment, fax machines, and other network appliances * Manage servers, including database, e-mail, print, and backup servers and their associated operating systems and software * Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information * Monitor and test network performance and provide network performance statistics and reports * Participate in managing all network security solutions * Perform server and security audits, and system backups and recovery * Manage and/or provide guidance to junior members of the team., * The individual in this position will periodically walk, kneel, sit, crouch, reach, stoop, read/see, speak, push, pull, lift, stand, and finger/type. The frequency of each action varies by workflow and office activity. * Walking - The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, boxes, cabinets, etc. * Constantly operates a computer and other office machinery, such as a calculator, copy machine, phone, computer, and computer printer. * The person in this position frequently communicates with employees and external stakeholders regarding a variety of topics related to office administration. * Constantly computes, analyzes, and conceptualizes mathematical calculations and formulas. * Constantly reads written communications and views email submissions. * The person in this position regularly sits in a stationary position in front of a computer screen. * Visual acuity and ability to operate a vehicle as certified and appropriate. * Rarely exposed to high and low temperatures * Rarely exposed to noisy environments and outdoor elements such as precipitation and wind. ## Related Videos - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing) - [Your Infrastructure Is Not a Playground: AI Agents for Infra Done Right](https://www.wearedevelopers.com/videos/2084-your-infrastructure-is-not-a-playground-ai-agents-for-infra-done-right) - [Generating code with Angular schematics](https://www.wearedevelopers.com/videos/129-generating-code-with-angular-schematics) - [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy) ## Related Articles - [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [How to Find Tech Jobs in Vienna](https://www.wearedevelopers.com/magazine/292-how-to-find-tech-jobs-in-vienna) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)