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# IT Product Manager

- **Company:** MMD Services
- **Location:** Chicago, IL, United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Software Engineering
- **Published:** September 28, 2026
- **Apply:** https://www.dice.com/job-detail/1cd56e8e-6421-40c3-8d2d-d15784c623ac

## About the Role

* Strong strategic thinking and high-level judgment, with an engineering-style ability to break complex, ambiguous problems into their component parts.
 * Strong reasoning skills and comfort working with abstract concepts.
 * Proficiency in Excel and the ability to use data to build a narrative and inform decisions.
 * Experience working closely with software development teams, including technical design and writing specifications engineers can build from.
 * Clear communication with both business leaders and engineers, and the ability to lead cross-functional work without formal authority.
 * A track record of owning work through completion in fast-moving environments, along with natural curiosity and a strong work ethic.

## Description

* Learn each assigned department's goals, processes, and data, and act as a sounding board by challenging proposals and raising concerns before decisions are finalized.
 * Proactively identify opportunities, such as manual work to automate, redundant systems to retire, or untracked metrics, and frame them with a clear problem, outcome, and success measure.
 * Translate business needs into specifications and tickets any engineer can pick up; break large projects into independently deliverable pieces and keep backlogs and roadmaps current.
 * Coordinate the departments a project depends on, including design and launch of regulated changes, and own vendor and third-party integrations from evaluation through launch.
 * Test in development and staging, plan releases, confirm results, and build the dashboards, automated checks, and alerts that keep releases healthy.
 * Define and track key metrics, use data to tell a clear story, and keep leadership informed on progress, risks, and quarterly planning.
 * Support junior teammates with analysis and query work, and contribute to team standards, templates, and internal tools.