> Markdown version of [/jobs/ext/3132678-servicedeskmedewerker-amsterdam-franstalig](https://www.wearedevelopers.com/jobs/ext/3132678-servicedeskmedewerker-amsterdam-franstalig). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

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# Servicedeskmedewerker amsterdam -franstalig

- **Company:** jobfinityobfinity
- **Location:** Amsterdam, Netherlands
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Office, Topdesk, Information Technology
- **Published:** September 29, 2026
- **Apply:** https://nl.talent.com/redirect?id=534434792245823462&source=vacant&utm_medium=xml&utm_campaign=marketing&utm_product=vacantnew_bulk&oapply=org_v2026-09&puid=edabadddddacaddcbddd9ddcedd9add7adaebdde9ddc9ddbbdd8addebdadaddccdda9ddebea3addffddgaed2dddgaddgfddgaddgaddg9ddg6ed3gc9bbb9b3bee3ee33def3de93de73deggddagdd7fddb3dee3de9gddc3ee33de93deg3ee33ee33deg3ee33ee33ee33ee33ee33ee3&pos=1&xml_batch_generation_id=f308f8f8-2b10-4f52-ae1c-5505895e4e52&falcon=1&pid=6c5b894f196c&bpid=d48fbd2cb1d844686e93ca3e93d13c64

## About the Role

* Je hebt ook zeer goede mondelinge en schriftelijke uitdrukkingsvaardigheden in de Nederlands of Engelse taal
 * Kennis van ITIL; ITIL certificering is een pre
 * Ervaring met helpdeskregistratiesystemen
 * Windows 7/8/10 en Office 2010/2013 ervaring
 * Bereid om je zelf verder te ontwikkelen als specialist binnen de ICT
 * Je bent een echte teamspeler

## Description

In deze functie houd je je voornamelijk bezig met het aannemen en registreren van incidenten voor Franssprekende klanten. Deze incidenten los je zoveel mogelijk direct op en schakelt waar nodig een specialist in en/of draagt de melding over. Je gaat de gebruikers van onze klanten op remote basis ondersteunen met de kennis die je hebt. Je weet goed om te gaan met een helpdesk managementtool (als Clientèle, SM7 en/of Topdesk) en begrijpt de noodzaak van het goed en adequaat registreren van je werk.


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