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# Senior IT Operations Technician

- **Company:** Automation Tool Company
- **Location:** Dover, DE, United States (Remote available)
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Azure, Cloud Computing, CompTIA Network+, Dynamic Host Configuration Protocol, Disaster Recovery, Domain Name System (DNS), Monitoring of Systems, Information Technology Operations, Linux Servers, Network Administration, Server Administration, TCP/IP, Virtualization Technology, Information Technology, Hardware Infrastructure, Firewall Services Module, Cisco
- **Published:** September 29, 2026
- **Apply:** https://www.careerjet.com/jobad/us7e21a5dd760857cb0ad3caa9ab18d403

## About the Role

* Proven experience as an IT Operations Technician or similar role with a minimum of 5 years in IT infrastructure management.
 * Strong knowledge of network administration, including TCP/IP, DNS, DHCP, and firewall configurations.
 * Proficiency with Windows and Linux server environments, virtualization technologies, and cloud platforms.
 * Hands-on experience with monitoring tools and IT service management software.
 * Excellent problem-solving and analytical skills with a detail-oriented approach.
 * Ability to work independently and as part of a collaborative team in a fast-paced environment.
 * Strong communication skills, both verbal and written, to effectively interact with technical and non-technical stakeholders.
 * Relevant IT certifications such as CompTIA Network+, Microsoft Certified: Azure Administrator, or Cisco CCNA are preferred.

## Description

We are seeking a highly skilled and motivated Senior IT Operations Technician to join our dynamic technology team. As a key member of our IT operations department, you will play a crucial role in ensuring the stability, efficiency, and security of our IT infrastructure. This position demands a professional with extensive experience in managing complex IT systems, troubleshooting technical issues, and implementing best practices to drive operational excellence. The ideal candidate will have a strong background in network administration, server management, and IT support, coupled with exceptional problem-solving skills and the ability to work collaboratively with cross-functional teams. We value innovation, continuous learning, and a proactive approach to IT challenges, offering a stimulating environment where your expertise will directly contribute to the success of our business. If you are passionate about IT operations and eager to advance your career in a forward-thinking company,
we invite you to become a vital part of our team and help us maintain high standards of technology performance and security.
Responsibilities

 * Manage and maintain the company's IT infrastructure including servers, networks, and hardware components.
 * Monitor system performance and proactively address potential issues to minimize downtime and enhance reliability.
 * Install, configure, and upgrade IT equipment and software to meet organizational needs.
 * Collaborate with IT support teams to provide timely and effective technical assistance to end-users.
 * Develop and implement IT operations procedures and best practices to ensure compliance and security standards are met.
 * Conduct regular system backups, recovery operations, and disaster recovery planning to safeguard critical data.
 * Analyze and troubleshoot complex IT problems, providing solutions in a timely manner to reduce operational disruptions.
 * Participate in IT projects, including system upgrades and new technology rollouts, ensuring smooth transitions and minimal impact on business operations.