> Markdown version of [/jobs/ext/3138507-it-service-desk-analyst](https://www.wearedevelopers.com/jobs/ext/3138507-it-service-desk-analyst). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# It Service Desk Analyst

- **Company:** Hexcel Corporation
- **Location:** Móstoles, Spain
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Intrusion Detection Systems, CompTIA Strata - PC Hardware Technology Engineer, Computer Equipment, Network Server
- **Published:** September 29, 2026
- **Apply:** https://www.buscojobs.com.es/it-service-desk-analyst-en-mostoles-ID-373471214

## About the Role

IT Service Desk Analyst - Parla, Illescas, SpainPara una comprensión completa de esta oportunidad y de lo que se requerirá para ser un candidato exitoso, siga leyendo.ResponsibilitiesRecord and resolve Service Desk queries within SLA targets.Day?to?day monitoring and updating the Service Desk system, including escalation of tickets where necessary to Senior Analysts, other IT teams, and the IT Service Desk Manager.Set up and install new PC hardware and software, following departmental procedures and standards.Carry out routine scheduled IT activities, such as server backups.Perform administration duties such as adding and removing network user IDs and email accounts in line with departmental procedures and standards.QualificationsHigh School Diploma or GED required; associate or bachelor'sdegrees preferred.Minimum of 5 years of IT support experience.Knowledge of PC hardware technology, maintenance and repair of PC hardware.Knowledge of current Windows OS applications, servers and
workstations.Effective, logical problem?solving abilities, capable of using initiative to provide solutions to recurring problems.
xqysrnhCandidates must be eligible to work in the country where the position is based.

## Description

IT Service Desk Analyst - Parla, Illescas, SpainPara una comprensión completa de esta oportunidad y de lo que se requerirá para ser un candidato exitoso, siga leyendo.ResponsibilitiesRecord and resolve Service Desk queries within SLA targets.Day?to?day monitoring and updating the Service Desk system, including escalation of tickets where necessary to Senior Analysts, other IT teams, and the IT Service Desk Manager.Set up and install new PC hardware and software, following departmental procedures and standards.Carry out routine scheduled IT activities, such as server backups.Perform administration duties such as adding and removing network user IDs and email accounts in line with departmental procedures and standards.QualificationsHigh School Diploma or GED required; associate or bachelor'sdegrees preferred.Minimum of 5 years of IT support experience.Knowledge of PC hardware technology, maintenance and repair of PC hardware.Knowledge of current Windows OS applications, servers and workstations.Effective, logical problem?solving abilities, capable of using initiative to provide solutions to recurring problems.xqysrnhCandidates must be eligible to work in the country where the position is based.