> Markdown version of [/jobs/ext/3139395-information-tech-support-specialist-globe-campus](https://www.wearedevelopers.com/jobs/ext/3139395-information-tech-support-specialist-globe-campus). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Information Tech Support Specialist - Globe Campus - **Company:** Graham County Community College District - **Location:** Globe, AZ, United States - **Experience:** Experienced - **Salary:** $39,312.0 - $44,928.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, CompTIA Network+, Desktop Computing, Information Technology - **Published:** September 29, 2026 - **Apply:** https://www.juju.com/job/16_2beb9f9e ## About the Role * Ability to perform general physical activities that require considerable use of arms, hands, and fingers to manipulate office equipment, machines, and materials. Some whole-body movement such as lifting, balancing, walking, stooping, carrying objects and handling materials may be required. * Ability to operate and troubleshoot various software and office equipment including computers and other technological hardware in a safe and effective manner. * Ability to provide effective assistance to College stakeholders in a variety of business environments requiring critical thinking, organization, and the use of inter-personal and communication skills in a professional manner. * Functions/duties as listed in Procedure 5012.02 Employee Classification General Responsibilities. * Additional position specific essential functions are listed below. Level of Supervision or Independent Judgement * Performs duties under medium supervision following procedures, instructions, directions, training, and experience gained. * Independent decision making is needed to manage various responsibilities and provide effective assistance to all College employees and stakeholders., * A combination of training, education, and experience in the various areas of responsibilities that will enable the employee to succeed. * Ability to pass a background screening process and/or obtain a Level 1 Fingerprint Clearance Card is necessary. * Two or more years of direct experience effectively utilizing a variety of Microsoft 365 products, productivity enhancing technologies, and a variety of technology hardware. * Education or certification in areas of information technology (software and hardware) directed at safe and effective utilization proficiencies. * Possess excellent interpersonal and customer service skills. Preferred Skills * Certification in CompTIA A+, Microsoft 365 Endpoint Administrator Associate, and/or CompTIA Network+, or similar relevant certification(s). * Ability to provide clear and understandable instructions to end users when training or assisting with the effective and secure use of software and hardware. Work EnvironmentDuties are performed in a typical office environment within generally climate-controlled structures. Exposure to moderate noise levels is anticipated. Exposure to moderate to heavy office traffic levels with possible frequent interruptions is anticipated. Substantial computer and/or electronic equipment use is expected. Operation of standard office equipment involves repetitive fine motor skills. Travel may be required. ## Description Information Technology Specialists are expected to perform any or all duties listed below in a safe, efficient, professional, and effective manner. * Provide information technology support to College stakeholders to ensure efficient and productive use of College hardware and software. * Respond promptly to phone calls, emails, and in-person questions/requests for support from College stakeholders. * Assist the IT Administrator with hardware and software inventory control and utilization processes including all hardware, software licenses, and packages. * Organize, plan, and prioritize work and workflows following guidelines established withing the IT and business departments. * Maintain confidentiality and security of all information within the College. * Develop and maintain the trust of administrators, board members, co-workers, and other College stakeholders by professionally fulfilling the responsibilities of the position and serving the best interests of the College. * Develop constructive and cooperative working relationships with supervisors, co-workers, and other College stakeholders and provide professional information technology assistance. * Maintain business environment/situational awareness to understand and respond effectively to all information technology assistance requests in a professional and effective manner. * Participate in information technology training initiatives at various levels throughout the College including but not limited to assisting the IT Administrator conduct online or in-person training or personally provide training sessions with individuals or groups as needed. * Understand and follow College policies and procedures; assist others in understanding and following College policies and procedures. * Perform similar duties not specifically listed as directed. ## Related Videos - [WebAssembly Revolution: Elevating JavaScript's Reach and Performance](https://www.wearedevelopers.com/videos/1149-webassembly-revolution-elevating-javascript-s-reach-and-performance) - [Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing](https://www.wearedevelopers.com/videos/1802-fake-or-news-translating-dog-barks-notepad-gets-an-upgrade-and-michelin-star-robots-paul-tregoing) - [Fingerboard to Keyboard: Transposing One Profession to Another](https://www.wearedevelopers.com/videos/868-fingerboard-to-keyboard-transposing-one-profession-to-another) - [The Cloud is Calling: Answer with In-Demand Skills](https://www.wearedevelopers.com/videos/945-the-cloud-is-calling-answer-with-in-demand-skills) - [Coffee with Developers - Scott Chacon on growing GitButler and the future of version control](https://www.wearedevelopers.com/videos/914-coffee-with-developers-scott-chacon-on-growing-gitbutler-and-the-future-of-version-control) - [Closing Keynote by Joel Spolsky](https://www.wearedevelopers.com/videos/615-closing-keynote-by-joel-spolsky) ## Related Articles - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Should senior developers refuse interview coding challenges?](https://www.wearedevelopers.com/magazine/29-should-senior-developers-refuse-interview-coding-challenges) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025)