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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Specialist - **Company:** LOADUP L.L.C - **Location:** Alpharetta, GA, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Antivirus Softwares, Apple Mac Systems, BASIC (Programming Language), Cloud Computing, Cyber Security, Customer Data Management, Dynamic Host Configuration Protocol, DevOps, Integrated Windows Authentication, Domain Name System (DNS), Email Filtering, Subnetting, Internet Service Provider, Key Management, Uptime, Network Monitoring, Routing, Network Segmentation, Network Administration, Anti-Phishing, Web Application Security, Virtual Local Area Networks, Wireless Access Point, EndPointSecurity, Computer Network Technologies, Peripherals, Firewalls (Computer Science), Information Technology, Low Latency, Patch Management, Gsuite - **Published:** September 29, 2026 - **Apply:** https://www.juju.com/job/16_8acd7211 ## About the Role * 4+ years of hands-on IT support or systems administration experience, including as the primary technology resource for a company with 50+ employees * Strong macOS and Google Workspace support skills * Practical networking knowledge: addressing and subnetting, DNS, DHCP, VLANs, basic routing, and wireless troubleshooting * Experience with security controls including MFA, SSO, endpoint protection, patch management, disk encryption, and backup/recovery * Ability to independently prioritize IT support issues and communicate technical topics clearly to non-technical employees * Experience supporting an ecommerce business where network or system downtime directly impacts revenue * Proactive, ownership-driven approach focused on long-term reliability * Bachelor's degree in information technology, computer science, or a related field - or 5+ years of equivalent practical experience Preferred Skills & Experience * Experience establishing and managing company cybersecurity protocols * Experience with DevOps, platform hosting, or cloud infrastructure monitoring * Familiarity with cloud dashboards, alarms, logs, identity permissions, secrets management, and routine configuration/patching * Experience with a security awareness training platform ## Description LoadUp is hiring an experienced IT Specialist to own the day-to-day technology that our employees depend on. This onsite role at our Alpharetta, GA office covers three core areas: end-user computing, office networking and connectivity, and the security controls that protect company and customer data. Reporting directly to the CTO, you'll serve as the primary point of contact for internal IT support and play a key role in establishing reliable, secure technology practices as LoadUp continues to scale. It's a hands-on opportunity for an IT professional who wants ownership over the full technology stack of a fast-growing, ecommerce-driven company - not just a narrow slice of it., * Build, deploy, maintain, and repair employee laptops and desktops, including OS, applications, peripherals, and hardware * Manage employee IT onboarding and offboarding - hardware, accounts, and access * Verify and configure new applications for employees * Support and troubleshoot conference room audio/video equipment and conferencing platforms Network Administration * Maintain the office network: switches, firewalls, wireless access points, network segmentation, address management, and cabling * Monitor network and internet performance, including uptime, latency, and bandwidth Cybersecurity & Endpoint Protection * Manage endpoint security: device enrollment, disk encryption, antivirus, endpoint detection, and OS/application patching * Maintain email and web security controls, including phishing/spam filtering and domain authentication * Manage security awareness training and phishing simulations * Recommend cybersecurity processes and tools to protect company applications and networks Vendor & Budget Management * Manage IT vendors, hardware suppliers, ISPs, and software subscriptions * Provide input on the technology budget ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [DevOps at Netflix](https://www.wearedevelopers.com/videos/270-devops-at-netflix) - [Shifting Stress to Progress— Understanding DevOps to do DevOps Better](https://www.wearedevelopers.com/videos/268-shifting-stress-to-progress-understanding-devops-to-do-devops-better) - [Leading with Reliability: Applying SRE Principles to Build Stronger Engineering Organizations](https://www.wearedevelopers.com/videos/100185-leading-with-reliability-applying-sre-principles-to-build-stronger-engineering-organizations) - [From DevOps to Scaled DevOps: How We’re Rebuilding Continuous Delivery as a Platform](https://www.wearedevelopers.com/videos/100018-from-devops-to-scaled-devops-how-we-re-rebuilding-continuous-delivery-as-a-platform) - [Checkmate: 5 Real Incidents That Can End a Software Company](https://www.wearedevelopers.com/videos/100126-checkmate-5-real-incidents-that-can-end-a-software-company) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Why Upskilling And Reskilling is Important For Developers](https://www.wearedevelopers.com/magazine/428-why-upskilling-and-reskilling-is-important-for-developers) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)