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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Salesforce Project Manager - Change Management - **Company:** Perficient - **Location:** New York, NY, United States - **Experience:** Experienced - **Salary:** $60,000.0 - $130,000.0 - **Contract:** Permanent contract - **Skills:** Agile Methodology, Artificial Intelligence, Scrum Methodology, Salesforce.Com, Software Engineering - **Published:** September 29, 2026 - **Apply:** https://www.careerbuilder.com/job-details/salesforce-project-manager-change-management-new-york-ny--82d2ba8a-d254-4ff1-a9d2-52557ac780bb ## About the Role * Experience: At least 3 years leading projects in a technical and Agile environment, with a strong emphasis on organizational change management. * Change Management: 3+ years of hands-on change management experience, ideally supporting technology or Salesforce implementations. * Consulting: Recent professional consulting experience. * Salesforce: Experience leading Salesforce implementations preferred. * Methodology: Experience applying a structured change management methodology (e.g., Prosci ADKAR or similar). * Detail-Oriented: Must have a keen eye for detail. * Collaboration: Experience working directly with delivery teams with different roles and locations. * Project & Change Management: Skilled in managing and communicating project status, budgets, risks, and change readiness. * Communication: Strong written and verbal communication skills, including experience developing training and communication materials for end users. * Problem-Solving: Creative and analytical thinker with excellent problem-solving abilities. * AI: Proficient in leveraging AI technologies to drive innovation, support strategic initiatives, and enable data-driven decision-making. * AI Knowledge: Possesses a strong understanding of AI capabilities, limitations, and ethical considerations. * Education: Bachelor''s degree or commensurate experience required. * Certification: Scrum Master certification and Prosci/CCMP certification are a plus, as well as any AI Certifications., Technical depth gets you in the door. Beyond that, we''re hiring for four qualities together, not any one in isolation: humble, hungry, and smart. * Humble - a team player first. You teach as readily as you learn, and you don''t need to be the smartest person in the room to add value. * Hungry - genuinely curious and self-driven. You take on a new certification or course because you enjoy it, not because it''s assigned, and you dig into unfamiliar problems until you''ve figured them out. * Smart - people-smart. You read a room, enjoy talking with customers, and can hold your own in front of a client audience. * Excited about AI - you''re already using AI tools to work faster and deliver better outcomes, and you want to keep pushing on that. This is where our SF+ practice is headed, so it''s a practical, non-negotiable skill, not a nice-to-have., Agile Programming Methodologies, Analysis Skills, Artificial Intelligence (AI), Budgeting, Business Growth, Business Processes, Certified ScrumMaster, Change Management, Communication Skills, Consulting, Customer Acquisition, Customer Support/Service, Delivery Management, Detail Oriented, Ecosystems, Leadership, Meeting Minutes, Metrics, Organizational Development/Management, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Project Lifecycle, Project Schedule, Project/Program Management, Resource Management, Salesforce.com, Scrum Project Management and Software Development, ScrumMaster, Strategic Planning, Team Player, Technical Support, Time Management, Training/Teaching, Vendor/Supplier Management, Writing Skills ## Description * Create and manage project timelines, milestones, and deliverables, incorporating change management activities alongside technical workstreams. * Facilitate Scrum ceremonies, track sprint progress, and foster an Agile environment that adapts quickly to change. * Develop and execute a change management plan for each engagement, including stakeholder analysis, training strategy, and a communications plan. * Ensure clear communication of requirements, deliverable dates, and change impacts to all stakeholders. * Conduct change impact assessments to identify how new Salesforce solutions affect end users and business processes. * Collaborate with development teams to understand solution opportunities and limitations, and translate them into stakeholder-ready communications and training materials. * Identify and manage resistance points, partnering with client sponsors to drive adoption. * Balance client and internal team needs, including managing deliverables with external vendors as needed. * Provide production and technical knowledge for optimal execution decisions, while ensuring solutions are designed with end-user adoption in mind. * Ensure projects remain on schedule by managing resources across both delivery and change workstreams. * Communicate project and change-readiness status with product and account leads. * Measure and report on user adoption and change-readiness metrics throughout the project lifecycle. * Anticipate and address potential project and adoption issues proactively. * Demonstrate problem-solving skills to find effective solutions for both technical and organizational challenges., Disability Accommodations: Perficient is committed to providing a barrier-free employment process with reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodations due to a disability, please contact us. * Create project timelines, and manage creative, development milestones and deliverables. * Foster an environment that adapts quickly to creative change and focuses on Agile development principles. * Maintain creative, production, and technical goals set forth by our teams and clients. * Manage overall project organization to ensure requirements and project deliverable dates can be clearly communicated to the product and account leads. * Capture and record meeting notes and ensure action items are completed promptly. * Ensure solutions to technical problems through discussion with technical teams to resolve problems. * Partner with development team members to understand opportunities and limitations of solutions being implemented. * Effectively balance the needs of the client, as well as the needs of the agency and internal teams. * Manage all deliverables with any required external vendors. * Provide production and technical knowledge, in addition to innovation insight, in order to arrive at the best-possible execution decisions. * Identify, procure and manage outside vendors that are best suited for assigned projects, when required. * Work closely with Scrum Master to track sprint progress against overall project timelines. * Manage resources for each assigned project to ensure that the project remains on schedule. * Work closely with the product and account leads to remain in full communication on the status and details of each project, including any cost or timing issues that may arise. * Anticipate any potential issues with the project through quick responses and proactive critical thinking. * Demonstrate skilled problem-solving capabilities to determine solutions and options to resolve problems. * Create project timelines, and manage creative, development milestones and deliverables. * Foster an environment that adapts quickly to creative change and focuses on Agile development principles. * Maintain creative, production, and technical goals set forth by our teams and clients. * Manage overall project organization to ensure requirements and project deliverable dates can be clearly communicated to the product and account leads. * Capture and record meeting notes and ensure action items are completed promptly. * Ensure solutions to technical problems through discussion with technical teams to resolve problems. * Partner with development team members to understand opportunities and limitations of solutions being implemented. * Effectively balance the needs of the client, as well as the needs of the agency and internal teams. * Manage all deliverables with any required external vendors. * Provide production and technical knowledge, in addition to innovation insight, in order to arrive at the best-possible execution decisions. * Identify, procure and manage outside vendors that are best suited for assigned projects, when required. * Work closely with Scrum Master to track sprint progress against overall project timelines. * Manage resources for each assigned project to ensure that the project remains on schedule. * Work closely with the product and account leads to remain in full communication on the status and details of each project, including any cost or timing issues that may arise. * Anticipate any potential issues with the project through quick responses and proactive critical thinking. * Demonstrate skilled problem-solving capabilities to determine solutions and options to resolve problems.