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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Staff Software Engineer - ITAM - **Company:** ServiceNow - **Location:** Santa Clara, CA, United States (Remote available) - **Experience:** Expert - **Salary:** $166,500.0 - $291,400.0 - **Contract:** Permanent contract - **Skills:** Java (Programming Language), Artificial Intelligence, Airflow, Data Analysis, Apache HTTP Server, Automation of Tests, Unit Testing, BigQuery, Unix, Profiling, Software Quality, Code Reuse, Code Review, Data Structures, Software Debugging, Software Design Patterns, Programming Tools, Distributed Data Store, Junit, Python (Programming Language), Object-Oriented Software Development, Performance Tuning, Query Optimization, Power BI, Selenium, Software Engineering, Tableau (Software), Testng, Software Licensing, Application Enhancement Tool, ReactJS, Snowflake, Apache Spark, Vue.js, AngularJS, Druid, Apache Flink, Apache Kafka, Front End Software Development, Vertica, Looker Analytics, Software Version Control, Servicenow, Amazon Redshift - **Published:** September 29, 2026 - **Apply:** https://jobs.smartrecruiters.com/ServiceNow/744000152279258-staff-software-engineer-itam ## About the Role * Experience in leveraging critical thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. * Hands-on experience with columnar/analytical data stores (e.g., ClickHouse, Apache Druid, Snowflake, BigQuery, Redshift, or Vertica), including schema design, partitioning, and query optimization for large-scale analytical workloads. * Experience building and operating distributed data pipelines for high-volume ingestion, transformation, and reconciliation (e.g., Apache Spark, Kafka, Flink, Airflow, or dbt). * Experience creating dashboards and analytic reports with tools such as Power BI, Tableau, or Looker. * 8+ years of experience in software engineering, with a track record of delivering high-quality products. * Proficiency in Python, Java, or similar object-oriented languages. * Experience with modern front-end frameworks such as Angular, React, or Vue. * Strong knowledge of data structures, algorithms, object-oriented design, design patterns, and performance optimization * Familiarity with automated testing frameworks (e.g., JUnit, Selenium, TestNG) and integrating tests into CI/CD pipelines * Understanding software quality principles including reliability, observability, and production readiness. * Ability to troubleshoot complex systems and optimize performance across the stack. * Experience with AI-powered tools or workflows, including validation of datasets, model predictions, and inference consistency. * Comfort with development tools such as IDEs, debuggers, profilers, source control, and Unix-based systems ## Description The Software Asset Management product empowers organizations to manage software licensing and compliance with precision. Our engineers build performance-efficient algorithms that help customers achieve the most accurate licensing position possible. You'll be responsible for the full software development lifecycle-from design and implementation to testing and delivery-while partnering closely with product managers, architects, and quality engineers. Together, we improve product quality, efficiency, and performance. The SAM team is deeply aligned with company priorities and market expectations, delivering solutions that matter. What You Get to Do in This Role * Build high-quality, clean, scalable, and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit Testing, etc.) * Own your code from design through implementation, test automation, and delivery * Collaborate with product managers to define feature sets that solve real customer problems * Work with architects to shape product design and with QE to enhance quality and performance * Contribute to new product features and enhance existing offerings * Mentor peers and promote knowledge-sharing across the team, We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. ## Related Videos - [Developer Experience in the Age of AI](https://www.wearedevelopers.com/videos/1118-developer-experience-in-the-age-of-ai) - [How Unit Testing Saved My Career](https://www.wearedevelopers.com/videos/1642-how-unit-testing-saved-my-career) - [WeAreDevelopers LIVE - Node and Package Security](https://www.wearedevelopers.com/videos/2138-wearedevelopers-live-node-and-package-security) - [Old tools, new tricks](https://www.wearedevelopers.com/videos/1916-old-tools-new-tricks) - [The AI-Native Engineering Org: What’s Real, What’s Hype, What’s Next](https://www.wearedevelopers.com/videos/100004-the-ai-native-engineering-org-what-s-real-what-s-hype-what-s-next) - [From boy scouting to redrawing the landscape](https://www.wearedevelopers.com/videos/1140-from-boy-scouting-to-redrawing-the-landscape) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [How to Become an AI Engineer](https://www.wearedevelopers.com/magazine/331-how-to-become-an-ai-engineer) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [Transforming Software Development: The Role of AI and Developer Tools](https://www.wearedevelopers.com/magazine/527-transforming-software-development-the-role-of-ai-and-developer-tools) - [What is Software Engineering in the Age of AI?](https://www.wearedevelopers.com/magazine/640-what-is-software-engineering-in-the-age-of-ai) - [Will AI replace Software Engineers?](https://www.wearedevelopers.com/magazine/340-will-ai-replace-software-engineers)