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# Premier Support Engineer

- **Company:** Trimble Inc.
- **Location:** Knoxville, TN, United States (Remote available)
- **Experience:** Expert
- **Salary:** $91,100.0 - $125,200.0
- **Contract:** Permanent contract
- **Skills:** HTML, Microsoft Azure, Cascading Style Sheets (CSS), Cloud Engineering, Databases, Data Visualization, Web Development, Issue Tracking Systems, JSON, Project Management Software, Enterprise Software Applications, Cloud Platform System, Database Optimization
- **Published:** September 29, 2026
- **Apply:** https://startup.jobs/premier-support-engineer-100-10203395

## About the Role

* 5+ years of experience in technical support or customer success within enterprise software environments.
 * Deep proficiency in Cloud environments, specifically Microsoft Azure Cloud and integration technologies.
 * Expert-level troubleshooting skills with the ability to translate complex technical concepts for non-technical audiences.
 * Proven track record of building and maintaining long-term relationships with enterprise-level stakeholders.
 * Solid understanding of enterprise software systems and cloud-based architecture.

Bonus Points For:

 * Hands-on experience with Trimble CMS Vista ERP, Spectrum ERP, or similar construction accounting and project management software.
 * Proficiency in HTML, JSON, and CSS for building custom data visualizations.
 * Familiarity with database performance tuning and CRM ticketing systems.

## Description

Are you a technical powerhouse ready to redefine how enterprise construction leaders succeed in the cloud? As a Enterprise Support Engineer for our CMS team, you will serve as the dedicated technical backbone for strategic Vista ERP customers, solving complex post-implementation challenges and building advanced telemetry dashboards. Join Trimble to drive high-impact stability and innovation for the industries that build our world!, * Act as the dedicated technical lead for enterprise customers, spearheading the resolution of complex cloud issues and Microsoft Azure integrations.

 * Architect and develop sophisticated performance telemetry dashboards using web development tools to provide customers with proactive system stability insights.
 * Collaborate directly with cloud engineering and solutions architecture teams to advocate for customer needs and drive issues through the development lifecycle.
 * Provide strategic guidance on database customizations and operational best practices to enhance software effectiveness and business alignment.
 * Manage high-priority support cases with rapid response times, ensuring enterprise-level service delivery and continuity across complex workflows.