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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technology Support Manager - **Company:** CareerCircle - **Location:** Elkmont, AL, United States - **Experience:** Experienced - **Salary:** $79,997.0 - $94,994.0 - **Contract:** Temporary to permanent - **Skills:** Computer-Aided Design, CompTIA Security+, Cyber Security, Failure Mode Effects Analysis, Inventory Management Software, Microsoft Office, Network Segmentation, Remote Access Technology, Statistical Process Control (SPC), Wireless Networks, Warehouse Management Systems, Information Technology - **Published:** September 29, 2026 - **Apply:** https://www.careercircle.com/jobs/all/all/usa/al/elkmont/7294bc31-0ca5-4447-8834-cb92ad88d105 ## About the Role Visionary Operations Management Innovation Investigation Product Design Root Cause Analysis New Product Development Engineering Design Process Statistical Process Controls Production Part Approval Process Key Performance Indicators (KPIs) Design Failure Mode And Effects Analysis Process Failure Mode And Effects Analysis (PFMEA), Quality engineering, Ppap, Root cause analysis, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors., Innovation Warehousing IT Security Scalability Reliability Communication Problem Solving Business Process Microsoft Office Computer Science Asset Management Customer Support Critical Thinking Technical Support Change Management CompTIA Security+ Wireless Networks Delegation Skills Device Management Project Management Influencing Skills Management Systems Technology Roadmaps Resource Allocation Inventory Management Business Development Warehouse Management Technology Solutions Warehouse Operations Network Segmentation Escalation Procedures Remote Access Systems Information Technology Manufacturing Operations Cyber Security Standards Inventory Management System Warehouse Management Systems Continuous Improvement Process Vendor Relationship Management Key Performance Indicators (KPIs) Troubleshooting (Problem Solving) Project Management Professional Certification Information Technology Infrastructure Library +0 Google IT Support Structural Technician Actalent Madison, AL*On-Site Drilling Calipers Equities Riveting Visionary Leadership Innovation Hand Tools Micrometer Electricity Reliability Blueprinting Problem Solving ISO 9000 Series Torque (Physics) Adhesive Bonding Technical Issues Drone Technology Blueprint Reading Safety Procedures Lean Manufacturing Root Cause Analysis Process Improvement Composite Materials Mechanical Assembly Engineering Drawings Six Sigma Methodology Engineering Design Process Electromechanical Assembly Standard Operating Procedure Continuous Improvement Process Troubleshooting (Problem Solving) +0 Process Engineer Actalent Elkmont, AL*On-Site Sensors Planning Auditing Budgeting Machinery Actuators Visionary Management Innovation Coordinating Transmission Mechatronics Communication Risk Analysis Machine Setup Safety Audits Failure Causes Analytical Skills Lean Manufacturing Lock Out / Tag Out Functional Testing Process Improvement Process Engineering Project Coordination Cycle Time Variation Process Optimization Production Equipment Environmental Health Environmental Policy Computer-Aided Design Manufacturing Processes Automotive Manufacturing Engineering Design Process Environment Health And Safety Personal Protective Equipment Continuous Improvement Process Process Failure Mode And Effects Analysis (PFMEA) ## Description Job duties Development of required documentation to support new product launches. Serves as Gatekeeper to ensure all steps are completed and documented in the appropriate order. Support the DFMEA and PFMEA and ensure effectiveness of corrective actions. Participate in the selection of special characteristics. Set quality objectives and associated training related to customer expectations for new product introduction. Investigation of opportunities for improvement and / or reduction of costs (e.g. Trouble Shooting and Root Cause Analysis). Participating in product design and development Conducting and documenting training for site personnel as required to support new product introductions. Interfaces closely with Engineering to ensure flawless Product Launches (Reviews New Product Introduction process for completeness & adequacy to AIAG, Electricfil & Customer standards). Uses classic Quality skills (e.g. SPC, GRRs, and Capability Studies). Evaluates techniques and instructions in site documentation, and implements changes as needed. Perform audits at our suppliers and internally during the development phase. Works to improve IMTE hardware and software; as well as fixtures used at site to support new introductions Authority: Authority to make decisions within their scope of responsibilities with regard to Job Duties / Core Requirements. All employees have a quality and safety responsibility; therefore, having the authority to stop work processes to correct quality and/or safety problems, or quarantine items in the appropriate designated area until the issues are resolved, Accountabilities and Responsibilities: Individual is responsible for meeting KPI targets for new product introduction. Individual is responsible for customer, internal, and third-party audit findings. Individual is accountable for supporting activities related to customer PPAP submissions Individual is responsible for assisting with testing as needed. Individual is accountable to ensure that all team members are properly trained and competent in their respective roles for new product introduction. Accountable for ensuring compliance with all applicable plant, human resources, safety and quality procedures. Individual knows and follow the requirements of the system for the management of quality. Individual is responsible for informing the Plant Operations and General Manager of all issues affecting the quality of the products or of the processes as well as of all potential issue that may create a safety or environmental hazard. Each operator is responsible for making sure that the quality of the product meets the expected level. Individual will participate in audits and follow up on corrective actions. To strictly adhere to Company Safety and other policies as documented in Electricfil Handbook. Adhere to and implement everything in his/her power to achieve the Quality, Safety, and Environmental objectives and reduce the environmental impacts related to the activity of Electricfil Corporation.