> Markdown version of [/jobs/ext/3144576-field-it-engineer](https://www.wearedevelopers.com/jobs/ext/3144576-field-it-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Field IT Engineer - **Company:** Tier4 Group - **Location:** Atlanta, GA, United States - **Experience:** Experienced - **Salary:** $176,800.0 - $187,200.0 - **Contract:** Permanent contract - **Skills:** Antivirus Softwares, Computer Engineering, Dynamic Host Configuration Protocol, Desktop Computing, Disaster Recovery, Domain Name System (DNS), Information Security Management, IT Management, Information Technology Operations, Network Installation Services, Wide Area Networks, Wireless Networks, Network Routers, Information Technology, Laptops, Cisco Switches - **Published:** September 29, 2026 - **Apply:** https://www.juju.com/job/16_e06ceae420 ## About the Role * Proficient in IT infrastructure and executive office support. * Strong ability to support key executive events, such as management meetings. * Self-motivated, detail-oriented, and quick to learn, with the ability to innovate and adapt in a fast-changing environment. * Effective communication skills at all levels of management. * Ability to manage multiple sites and support global IT needs. * Flexibility in working hours to accommodate project timelines and office hours. * High degree of autonomy, service orientation, and a results-driven approach. * Strong understanding of IT development and support processes, with a focus on ethics and compliance., * Bachelor's degree or relevant certification in IT, Computer Engineering, Electronics, or related discipline. * Experience with Microsoft Windows 11 and server/Dell PC client support. * Familiarity with CISCO switches, routers, networks, and telephony systems. * Expertise in implementing structured cabling and network layouts. * Experience managing complex support issues within a globally dispersed organization. * Knowledge of global wired and wireless network technologies, DNS/DHCP, WAN, and LAN technologies. * At least 3-5 years of relevant experience in LAN/WAN and technical support. ## Description We are looking for a talented IT professional to join our leading digital banking client's team, supporting day-to-day IT operations across local, regional, and global business and IT functions. This role is ideal for someone who thrives in a dynamic, fast-paced environment and is ready to make an impact with cutting-edge technology and a forward-thinking organization., * Provide hands-on IT support, including LAN/WAN network, telephony, and printer support. * Support PCs, laptops, desktops, and high-end engineering workstations, including staging, restore, and recovery. * Manage global information security efforts, including virus protection, backups, recovery, and audits. * Resolve help desk incidents within service level agreements, tracking and resolving IT issues with global teams. * Support end users and senior management in both office and remote hybrid environments. * Lead IT projects related to real estate, network installations, and maintenance of communication and AV equipment. * Oversee IT asset inventory, stocktakes, and audits, ensuring smooth vendor support and procurement processes. * Actively participate in IT planning, program execution, and business continuity planning. * Manage site computer rooms and coordinate disaster recovery efforts. * Lead IT upgrades, new implementations, refresh programs, and expansions driven by corporate real estate activities. * Communicate and collaborate effectively with global, regional, and site-based teams, solution partners, and management. * Provide expert support for hardware troubleshooting, repairs, and part replacements. ## Related Videos - [Your Manager Doesn’t Come with a User Manual (But You Can Totally Write One)](https://www.wearedevelopers.com/videos/1495-your-manager-doesn-t-come-with-a-user-manual-but-you-can-totally-write-one) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Engineering/Manager Pendulum: Generating compound interest on your career](https://www.wearedevelopers.com/videos/100348-engineering-manager-pendulum-generating-compound-interest-on-your-career) - [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org) - [Why segmenting your infrastructure into tiers makes your infrastructure design better](https://www.wearedevelopers.com/videos/1960-why-segmenting-your-infrastructure-into-tiers-makes-your-infrastructure-design-better) ## Related Articles - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [IT Salaries in Germany](https://www.wearedevelopers.com/magazine/287-it-salaries-in-germany)