> Markdown version of [/jobs/ext/3145455-help-desk-analyst](https://www.wearedevelopers.com/jobs/ext/3145455-help-desk-analyst). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Help Desk Analyst - **Company:** TriosysIT Inc. - **Location:** Richmond, VA, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Data Analysis, Microsoft Outlook, PC Tools, Microsoft Visio, Microsoft Software, Microsoft PowerPoint - **Published:** September 29, 2026 - **Apply:** https://www.dice.com/job-detail/d43dad67-8720-4f0b-b844-c7d43ab97542 ## About the Role Advanced computer skills are required that aligns with the Job Description Required 8 Years Ability to multitask and to determine root cause of problems and implement solutions, Required 8 Years Ability to resolve issues by gathering and analyzing data, reasoning logically, and drawing valid conclusions Required 8 Years customer relations skills Required 8 Years good verbal and written communication skills Required 8 Years proficiency with Microsoft products (Word, Excel, PowerPoint, Visio, Outlook) Required 8 Years