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# IT Support & Quality Assurance Engineer

- **Company:** BLUTECH UKI LTD
- **Location:** London, UK
- **Experience:** Experienced
- **Salary:** £38,000.0 - £43,000.0
- **Contract:** Permanent contract
- **Skills:** Testing (Software), Cyber Security, Databases, HP Loadrunner, Apache JMeter, Load Testing, Selenium, SoapUI, Software Engineering, SQL Databases, Software Testing Automation Framework, Postman, Cypress (Programming Language), Information Technology, Playwright
- **Published:** September 4, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=ba630c31345ade2c

## About the Role

* Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
 * 2+ years of experience in software testing or quality assurance or IT sector.
 * Excellent analytical and problem-solving skills.
 * Strong communication and collaboration abilities.

Preferred Skills

 * Experience with test automation frameworks (e.g., Selenium, Cypress, Playwright).
 * Familiarity with API testing tools (e.g., Postman, SoapUI).
 * Knowledge of performance/load testing tools (e.g., JMeter, LoadRunner).
 * Basic understanding of SQL for database validation., * Bachelor's (preferred)

Experience:

 * IT: 2 years (preferred)

Willingness to travel:

 * 100% (preferred)

## Description

* Undertake the testing of software and systems for errors.
 * Identify source of problems and proposes solutions.
 * Develop, implement, and document test plans for IT software systems.
 * Develop quality standards and validation techniques.
 * Make recommendations concerning software/system quality.
 * Support QA teams in managing incident, request, and escalation handling.
 * Manage service desk operations, monitor SLAs, and manage vendor escalations.
 * Serve as the technical escalation point for complex issues and ensure timely resolution with post-incident reviews.
 * Identify automation opportunities to enhance testing, monitoring, and support efficiency.
 * Provide management with reports on uptime, QA metrics, SLAs, and service improvements.
 * Ensure compliance with GDPR, IT security, and audit requirements.
 * Collaborate with cross-functional teams to validate releases and manage system upgrades.