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# Technicien support informatique N1 (Anglais demandé) (F/H

- **Company:** METALINE SERVICES
- **Location:** Paris, France
- **Contract:** Permanent contract
- **Skills:** Active Directory, Software Deployment
- **Published:** September 11, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=672e94f9cf6a97d9

## About the Role

* Support de proximité
 * Outils de ticketing
 * Active Directory
 * Déploiement de postes et logiciels
 * Bases réseau
 * Anglais technique obligatoire (échanges avec des utilisateurs anglophones)
 * Notions ITIL

Aptitudes et Compétences Relationnelles

 * Sens du service
 * Bonne communication
 * Rigueur, organisation
 * Réactivité, autonomie

Expérience et formation

 * Première expérience en support informatique
 * Formation Bac+2 en informatique (ou équivalent)

## Description

* Support de proximité niveau 1 auprès des utilisateurs
 * Préparation et déploiement de postes (nouveaux arrivants, installations)
 * Gestion des comptes Active Directory (création, mots de passe, groupes)
 * Déploiement de logiciels
 * Dépannage réseau de base (wifi, connectivité)
 * Suivi des demandes via outils de ticketing, Process de recrutement

 * Premier échange téléphonique avec un Responsable recrutement Metaline
 * Un Entretien Technique
 * Rencontre avec le client


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