> Markdown version of [/jobs/ext/3158943-it-support-engineer-le-bourget-du](https://www.wearedevelopers.com/jobs/ext/3158943-it-support-engineer-le-bourget-du). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Support Engineer - Le Bourget-du

- **Company:** Axiom Services
- **Location:** Le Bourget-du-Lac, France
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apple Mac Systems, Software Applications, JIRA, Linux, Issue Tracking Systems, Virtual Private Networks (VPN), Microsoft Office, Networking Basics, Remote Desktop Services, Software Troubleshooting, Information Technology, Laptops, Zendesk, Servicenow, User Accounts
- **Published:** September 18, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=59d57c13b75cd6f3

## About the Role

* Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). (Not Mandatory)
 * 1+ year of experience in a desktop support, helpdesk, or IT technician role.
 * Strong knowledge of Windows OS, Office 365, and basic networking concepts.
 * Familiarity with ticketing systems like ServiceNow, Zendesk, or JIRA.
 * Excellent communication and interpersonal skills.
 * Strong troubleshooting and problem-solving abilities.

## Description

We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans., * Provide first- and second-level support for desktops, laptops, printers, and mobile devices.

 * Respond to service requests and incidents via ticketing system, phone, or in-person.
 * Install, upgrade, and maintain operating systems (Windows/macOS/Linux) and software applications.
 * Troubleshoot hardware, software, and peripheral issues (monitors, keyboards, docking stations, etc.).
 * Set up and configure new employee workstations, including user accounts and permissions.
 * Maintain an accurate asset inventory and ensure proper documentation of IT equipment.
 * Assist with onboarding/offboarding of employees from a technical perspective.
 * Support remote users with VPN, remote desktop, and connectivity issues.
 * Collaborate with other IT teams on escalated issues or project-related tasks.
 * Follow security protocols and assist with antivirus, patching, and data protection policies.


## Related Videos

- [GitOps for the people](https://www.wearedevelopers.com/videos/461-gitops-for-the-people)
- [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker)
- [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app)
- [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray)
- [Docker exec without Docker](https://www.wearedevelopers.com/videos/1094-docker-exec-without-docker)
- [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org)

## Related Articles

- [Best Companies to Work For in Paris: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/190-best-companies-to-work-for-in-paris-top-25-companies-in-2023)
- [Best Companies to Work For in France: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/189-best-companies-to-work-for-in-france-top-25-companies-in-2023)
- [Guide for Expats Living in France](https://www.wearedevelopers.com/magazine/305-guide-for-expats-living-in-france)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)