> Markdown version of [/jobs/ext/316093-technical-support-manager](https://www.wearedevelopers.com/jobs/ext/316093-technical-support-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technical Support Manager - **Company:** Aggreko - **Location:** Barberà del Vallès, Spain (Remote available) - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Software Engineering, MPD (programming Language), Data Analytics - **Published:** June 21, 2026 - **Apply:** https://es.indeed.com/viewjob?jk=978bd36d20d1b405 ## About the Role * An experienced technical leader with a strong background in power, temperature control or industrial equipment solutions. * Knowledgeable in EU compliance and regulatory frameworks (e.g. F-Gas, PED, PSSR). * Proven experience managing teams across multiple locations. * Ability to lead effectively through periods of change, maintaining engagement and performance throughout transitions. * Commercially aware, with a track record of supporting sales and operational teams to achieve performance targets. * Data-driven, with experience using digital tools and analytics to improve decision-making and outcomes. ## Description Bring your energy to Aggreko as Technical Support Manager based in Europe. You'll play a key role in leading and evolving our Technical Support Desk, ensuring timely, high-quality technical support across business operations and sales communities, with a strong focus on product support, compliance and solutions compatibility. Power without pause. Heating, cooling and oil-free air without end. We keep our customers' worlds on. From world-class events that last a few weeks to mining operations and remote communities who rely on us for decades. What you'll do as a Technical Support Manager: * Own the accurate and timely delivery of technical support across the business. * Triage, measure, review and act on support needs to enable teams to achieve growth and revenue targets. * Act as the SME for product compliance, ensuring alignment with EU and local regulations (including F-Gas, PSSR, PED, MPD). * Support safe, compliant operations across our product and accessory portfolio. * Support optimisation tools to ensure correct solution sizing and strengthen technical confidence across the business. * Enhance ways of working by introducing AI tools and self-service support models, improving speed and accuracy of technical assistance. * Build technical knowledge across teams, supporting product education, application development and early-life issue resolution. * Drive customer satisfaction by addressing feedback, improving solution sizing and promoting low-emission technologies. ## Related Videos - [PySpark - Combining Machine Learning & Big Data](https://www.wearedevelopers.com/videos/44-pyspark-combining-machine-learning-big-data) - [The Avengers Initiative (Practical Ethics for Software Engineers)](https://www.wearedevelopers.com/videos/2070-the-avengers-initiative-practical-ethics-for-software-engineers) - [Edit Your Future: Queerverse Radical AI](https://www.wearedevelopers.com/videos/909-edit-your-future-queerverse-radical-ai) - [Delete the roles, deploy the skills](https://www.wearedevelopers.com/videos/2104-delete-the-roles-deploy-the-skills) - [Modern Data Architectures need Software Engineering](https://www.wearedevelopers.com/videos/1030-modern-data-architectures-need-software-engineering) - [How Data is Shaping our Games](https://www.wearedevelopers.com/videos/176-how-data-is-shaping-our-games) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Should Tech Managers Be Developers First? Pros and Cons](https://www.wearedevelopers.com/magazine/327-should-tech-managers-be-developers-first-pros-and-cons) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production) - [Spanish Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/353-spanish-business-culture-and-etiquette) - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager)