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# Technicien support N1 / N2 (H/F)

- **Company:** Linkup Partner
- **Location:** Paris, France
- **Contract:** Permanent contract
- **Skills:** Active Directory, Information Technology, Servicenow
- **Published:** September 3, 2026
- **Apply:** https://fr.indeed.com/viewjob?jk=79d67b29b2c0fe40

## About the Role

Formation en informatique (Bac+2 minimum)

Expérience confirmée en support IT N2

Maîtrise de :
Windows 11

ServiceNow

Active Directory

Environnement poste de travail

Bonne connaissance des environnements mobiles (iPhone, MDM)

Sens du service, rigueur et autonomie

Bon relationnel et capacité à travailler en équipe

## Description

Support technique de niveau 1 & 2 auprès des utilisateurs (présentiel et à distance)

Enrôlement et support des téléphones iPhone (MDM)

Support et administration des postes sous Windows 11 et Mac

Gestion des incidents et des demandes via ServiceNow

Administration Active Directory :
Gestion des comptes utilisateurs

Droits et accès

Groupes de sécurité

Support utilisateurs (matériel et logiciel)

Déploiement, configuration et maintenance du matériel informatique :

PC fixes et portables

Smartphones

Périphériques (imprimantes, écrans, etc.)

Support et gestion des salles de réunion :
Visioconférence

Écrans

Systèmes audio / vidéo

Suivi du stock et gestion du parc informatique

Participation à l?amélioration continue des procédures IT


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