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# Mitarbeiter /K.A.) IT-Servicedesk (1st/2nd Level Support)

- **Company:** abass GmbH
- **Location:** Langen (Hessen), Germany
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Information Systems, Dynamic Host Configuration Protocol, Domain Name System (DNS), Issue Tracking Systems, Virtual Private Networks (VPN), Routing, Firewalls (Computer Science)
- **Published:** September 24, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=32a6746ef63c4889

## About the Role

* Abgeschlossene Ausbildung als Systemtechniker*in mit min. 3 Jahren Berufserfahrung
 * Erfahrung in Infrastruktur- und Netzwerk-Bereichen (DNS, DHCP, VPN, Routing, Firewall, Switche, Server, Storage, NAS)
 * Erfahrungen im IT -Support/ServiceDesk sowie im Umgang mit Ticketsystemen sind von Vorteil
 * Kenntnisse in Microsoft Windows Client- und Server- Betriebssystemen
 * Erfahrung mit virtualisierten Systemumgebung
 * Erfahrung mit Standardapplikationen und deren Bereitstellung
 * Wünschenswert erste Erfahrung mit Cloudsystemen
 * Eigenverantwortliches und selbstständiges Arbeiten
 * Analytisches Denken und strukturierte Arbeitsweise
 * Souveräner Umgang mit Kund*innen auf Deutsch und Englisch
 * Bereitschaft zu Kundeneinsätzen vor Ort - im Notfall
 * Führerschein Klasse B



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