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# Dutch Speaking - Online Community Manager (Remote working)

- **Company:** Socialbear
- **Location:** Netherlands (Remote available)
- **Salary:** €2,726.0
- **Contract:** Permanent contract
- **Skills:** Collaborative Software, Time Tracking Software, Slack, Gsuite
- **Published:** September 23, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=959417f87f349b4c

## About the Role

To be successful in this role, you will need to have demonstrated strong writing, organisation and communication skills. Previous experience within customer service, including communicating with brands online using a Social Media Management tool would be advantageous., * Understanding of Social Media Management tools and how to undertake online customer service and brand engagement

 * Excellent written and verbal communication skills
 * Superb time management
 * Copywriting and proofreading
 * Knowledge of Community Management for high profile clients (training provided)
 * Responding to customers in a timely manner
 * Use of Slack, Google Suite, Microsoft Teams and collaboration tools
 * Passion for delivering excellent customer service

## Description

* Managing, briefing and coordinating customer service responses generated from our client accounts on a daily basis.
 * Reporting into Account Manager.
 * Manage the day-to-day Community Management
 * Effectively responding to all Community Management responses.
 * Time tracking and reporting on client social media account usage.
 * Pro-actively escalating and spotting potential PR threats, and following moderation briefs.
 * Initiating and sustaining relationships with clients and prospects, as assigned to you by your Account Manager.


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