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# Estates Technical Support Officer

- **Company:** NNDC
- **Location:** Cromer, UK
- **Contract:** Permanent contract
- **Skills:** Digital Mapping, Microsoft Office, Performance Monitor, Data Management
- **Published:** September 16, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=e6356f77dac5614a

## About the Role

The successful candidate will have:

 * Experience of administration and customer service.
 * Excellent communication and interpersonal skills, both written and verbal.
 * Strong organisational skills and the ability to manage competing priorities.
 * Experience using Microsoft Office applications.
 * Excellent attention to detail and a methodical approach to record keeping and data management.
 * The ability to work independently, solve problems and use your initiative.
 * A full driving licence and access to transport for site visits.

## Description

Are you organised, customer-focused and interested in property and asset management?

We are looking for an enthusiastic and proactive Estates Technical Support Officer to join our Property Services team. This is an excellent opportunity to develop a career in estates and asset management while supporting the effective management of a diverse Council property portfolio.

As a key member of the team, you will provide technical and administrative support across a wide range of property-related functions. From responding to customer enquiries and managing lease information to maintaining property records and supporting commercial opportunities, no two days will be the same.

What you'll be doing

 * Acting as the first point of contact for land and property-related enquiries from residents, businesses, leaseholders and internal colleagues.
 * Managing the Estates inbox and ensuring enquiries are handled efficiently and professionally.
 * Supporting the administration of beach huts, chalets, leases and licences.
 * Arranging property viewings and carrying out site inspections.
 * Maintaining accurate records within the Council's property management system, Concerto, and associated GIS mapping systems.
 * Assisting with valuations, property transactions, procurement activities and performance reporting.
 * Supporting projects, audits, asset valuations and Freedom of Information requests.

Knowledge of land and property matters, property law, mapping systems or interpreting plans would be advantageous but is not essential.