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# Global LMS Support & Content Technician - JLR

- **Company:** Calex UK Ltd
- **Location:** Reading, UK (Remote available)
- **Salary:** £30,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Applicant Tracking Systems, System Configuration, Learning Management Systems, Issue Tracking Systems, Microsoft Office, Power BI, Tableau (Software), Software Version Control
- **Published:** September 17, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=58d4b313cb93e9aa

## About the Role

We are seeking a proactive and detail-oriented individual to join our Global Learning Management System (LMS) team at Jaguar Land Rover. This hybrid role combines providing system support and content management responsibilities and offers a unique opportunity for individuals from diverse professional backgrounds-particularly those with experience using Company systems such as LMS, ATS, CRMs, or similar platforms.

This role is ideal for someone who thrives in a fast-paced, service-oriented environment and is passionate about delivering high-quality support and learning experiences to a global audience., · Experience using enterprise systems such as LMS, ATS, CRM, or similar platforms in a professional setting.

· Strong working knowledge of Microsoft Office, particularly Excel (intermediate to advanced level).

· Strong Administration skills

· Strong problem-solving and troubleshooting abilities.

· Familiarity with data visualisation tools such as Power BI or Tableau.

· Excellent communication skills (written and verbal).

· Highly organised with strong time management and multitasking abilities.

· Analytical mindset with a keen eye for detail.

· Ability to work independently and collaboratively in a global team environment.

· Passion for delivering exceptional customer service.

· Self-starter with a positive, can-do attitude and a flexible approach to change.

Desirable Attributes

· Previous experience in LMS administration or content support.

· Technical background or understanding of e-learning technologies.

## Description

System & Customer Support

· Provide 2nd and 3rd line support for LMS-related queries and issues via a global ticketing system.

· Troubleshoot and resolve technical issues related to learning assets and system configurations.

· Deliver outstanding customer service to internal and external stakeholders across global markets.

· Collaborate with internal teams and external vendors to ensure timely resolution of escalated issues.

· Maintain and update support documentation and knowledge bases.

Content Management & Configuration

· Load, test, and configure learning assets within the LMS.

· Review and troubleshoot e-learning content in pre-production environments.

· Support the build and refresh of global and local learner journeys.

· Maintain audit logs, asset lists, and version control documentation.

· Assist in preparing reports and slide decks for governance meetings and act as a subject matter expert when required.