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# IT Technician

- **Company:** Shrewsbury School
- **Location:** Shrewsbury, UK
- **Salary:** £26,717.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, System Configuration, Network Troubleshooting, Network Administration, Microsoft SharePoint, Peripherals, Information Technology, Laptops
- **Published:** September 23, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=e2bd7b421a6d7e3c

## About the Role

· Proven experience in an IT support or helpdesk role.

· A Level 2 ICT qualification (or equivalent experience).

· Strong troubleshooting and problem-solving skills.

· Excellent communication and customer service skills.

· The ability to work independently and as part of a team.

If you're passionate about technology and delivering excellent customer service, we'd love to hear from you.

## Description

Shrewsbury School is looking for a motivated and customer-focused IT Technician to join our busy IT Department. Supporting staff and pupils across the School and its associated prep schools, you'll play a key role in delivering reliable, high-quality IT services., You will provide first and second-line technical support, including:

· Troubleshooting hardware, software and network issues.

· Installing, configuring and maintaining PCs, laptops and peripherals.

· Supporting Microsoft Windows, Microsoft 365 and Entra ID environments.

· Assisting with SharePoint, server and network administration.

· Managing and resolving helpdesk tickets. Working with third-party suppliers and supporting ongoing IT projects.


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