> Markdown version of [/jobs/ext/3174994-customer-care-executive-french-market](https://www.wearedevelopers.com/jobs/ext/3174994-customer-care-executive-french-market). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Customer Care Executive (French market )

- **Company:** Eversports
- **Location:** Wien, Austria (Remote available)
- **Salary:** €34,000.0
- **Contract:** Permanent contract
- **Skills:** LiveChat, Hubspot
- **Published:** September 22, 2026
- **Apply:** https://www.adzuna.at/details/5896980428

## About the Role

* Native level French and fluent English, spoken and written
 * 1+ years of experience in a customer facing role, ideally supporting B2B partners
 * Comfortable driving conversations by phone and video, not just in writing
 * A proactive mindset: you look for what's next rather than waiting to be told, and you flag improvements before someone asks
 * A confident, clear communicator who gives and takes feedback well
 * Experience with HubSpot or another CRM is a plus
 * Interest in AI driven automation in customer support
 * A passion for sport or the fitness and wellness industry

## Description

As our Customer Care Executive, you will be the dedicated partner for our French speaking B2B partners: sports studios, clubs and venues across France. You will help them get the most out of the Eversports Manager.

This is not a purely reactive role. You will proactively reach out to partners, show them features they haven't discovered yet, and help them build a real habit of using the platform well beyond onboarding.

Work time: Full-time (35h/week, every second Friday off!), * Run partner meetings to guide studios and venues toward getting more value from the Eversports Manager

 * Support existing partners across every channel: tickets, live chat, email and video calls
 * Manage complaints and requests, track them, resolve them, and communicate back clearly
 * Keep our French Help Center accurate, relevant and easy to use, including translating help articles and in product copy
 * Relay partner feedback and bugs to Product team, and support other teams
 * Contribute to quarterly team goals
 * Manage your day independently while staying closely connected to the wider French Customer Care and Engagement team