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# DV Cleared Senior Service Architect

- **Company:** Experis
- **Location:** Basingstoke, UK
- **Experience:** Expert
- **Salary:** £175,500.0
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, Business Process Model and Notation, PRINCE2, Service Design, UML
- **Published:** September 10, 2026
- **Apply:** https://www.experis.co.uk/job/dv-cleared-senior-service-architect-6022963/apply

## About the Role

We are seeking an experienced DV Cleared Senior Service Architect to join a high-profile programme delivering critical services within a secure environment. This role requires a strong background in both service management and technology, with responsibility for defining and delivering service design artefacts that support successful operational acceptance and long-term service delivery., * Strong knowledge of ITIL, ISO 20000, and service management best practices.

 * Detailed understanding of:
 + ITIL processes
 + ITSM platforms and tooling
 + Enterprise Management tooling
 * Experience designing and implementing service management solutions within complex environments.
 * Knowledge of programme and project delivery methodologies, including:
 + PRINCE2
 + Agile
 * Experience with process and architecture modelling techniques such as:
 + UML
 + BPMN
 * Understanding of SIAM (Service Integration and Management) operating models.
 * Experience in requirements mapping and compliance assessment.
 * Commercial awareness with exposure to Statements of Work (SoW) and project schedules.
 * Strong stakeholder management and communication skills.
 * Ability to work effectively across technical, operational, and programme teams.

Desirable Experience:

 * Experience working within highly secure government or defence environments.
 * Understanding of service transition, operational acceptance, and service assurance processes.
 * Knowledge of security and testing considerations within enterprise service architectures.

## Description

The successful candidate will work closely with stakeholders, project teams, and technical architects to ensure that service solutions are scalable, supportable, compliant, and aligned with customer requirements., * Provide service design direction and guidance based on customer requirements and desired outcomes.

 * Produce high-quality service design documentation, including:
 + High Level Designs (HLDs)
 + BPMN process models
 + Compliance statements
 + Operational processes and procedures
 * Undertake Service Management impact assessments for service and technology solutions.
 * Facilitate service readiness activities to ensure a smooth transition into live operation.
 * Perform service transition and service exit management activities.
 * Support the through-life management of services and technologies.
 * Review service design collateral produced by peers and provide constructive feedback.
 * Identify, manage, and escalate risks and issues to the Domain Lead where appropriate.
 * Collaborate with Solution Owners and technical teams to influence overall solution design, ensuring operational stability and service efficiency.
 * Contribute to related disciplines, including Testing and Security.


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