> Markdown version of [/jobs/ext/3179386-connections-technician](https://www.wearedevelopers.com/jobs/ext/3179386-connections-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Connections Technician - **Company:** Northern Powergrid - **Location:** Dewsbury, UK - **Salary:** £39,923.0 - £51,396.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Microsoft Software - **Published:** September 25, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=839a62472f6b8562 ## About the Role An exciting opportunity has arisen for enthusiastic Connections Technicians to join our Domestic and Small Business Connections team., We're excited to hear from candidates with a passion for our company and the industry and a desire to succeed., * Customer Service - Have the ability to demonstrate what great customer service looks like and how this can be applied to the provision of our connection's service. * Electrical Testing - Experience on domestic and/or industrial low voltage equipment to enable testing &interpretation of results. * Effective Communicator - Be able to adapt your communication style to your audience, show empathy and build rapport, working well with our customers/stakeholders both internally and externally, in person, over the phone and via written communication. * Excellent Project Management Skills - Be able to plan, organise and manage competing priorities of varying levels of complexity, using your own initiative. * Team Player - Have a strong team working ethic. Be someone who works well in partnership with internal and external stakeholders to deliver results and maintain a quality customer service. * Problem Solving - Have the ability to work through more complex situations, whilst identifying solutions, to ensure jobs are effectively delivered on time, to cost and meeting the needs of the customer. * People Management Skills - Ability to liaise effectively, influence and build up strong working relationships with contractors, stakeholders and customers to deliver the activity required. Essential Criteria: * Maths and English at GCSE grade C/5 or above * IT skills including use of Microsoft applications specifically Word & Excel * Hold a Full clean UK driving licence Other beneficial attributes/experience: * Possess an ONC/HNC in Electrical Engineering or prepared to be working towards this qualification * Basic understanding of the power distribution network * Proven experience of project or financial management for delivering work within time and budget * Understanding of Health, Safety & Environmental management IOSH * Current/Previous authorisation on the power distribution network ## Description * Managing the customer experience through the quotation and delivery of connections works. * Designing cost-effective connection routes through information gained during site engagements. * Planning and Co-ordination - Managing, alongside contractors, the execution of a variety of customer driven LV projects. * Service Provider Oversight - Liaising with service providers to ensure correct resources are in place to enable projects to be completed on time and within budget expectations. * Project delivery - Ensuring that customer driven projects are delivered to the required quality and safety standards, meeting business objectives and other project success criteria. * Reporting - Provide timely and accurate updates on the status and progress of work in all required workstreams. * Undertake any remedial work following stages of the project lifecycle to ensure that you have fulfilled the 10/10 experience for the customer. * Work flexibility to attend evening and weekend customer appointments when required to meet the expectations of our customers. ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [Fake or News: European Robotaxis & Lawyer GPT - Bramus Van Damme](https://www.wearedevelopers.com/videos/2167-fake-or-news-european-robotaxis-lawyer-gpt-bramus-van-damme) - [Coffee with Developers - Scott Chacon on growing GitButler and the future of version control](https://www.wearedevelopers.com/videos/914-coffee-with-developers-scott-chacon-on-growing-gitbutler-and-the-future-of-version-control) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) ## Related Articles - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs) - [Fullstack Developer Salary UK](https://www.wearedevelopers.com/magazine/251-fullstack-developer-salary-uk)