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# Técnico/a informático (Tech solutions) en Madrid

- **Company:** Michael Page
- **Location:** Madrid, Spain (Remote available)
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Apple IOS, JIRA, Desktop Publishing, Hard Disk Drives, Microsoft Office, Windows Servers, Queue Management Systems, Software Deployment, Servicenow
- **Published:** June 19, 2026
- **Apply:** https://www.infoempleo.com/ofertasdetrabajo/tecnicoa-informatico-tech-solutions/madrid/3187433/

## About the Role

* Experiencia en instalación de software y configuración de equipos.
* Conocimientos en mantenimiento de impresoras (cambio de tóners)
* Nivel de inglés intermedio (B2.

## Description

* Diagnóstico y resolución de incidencias IT en entorno de oficina (conectividad, aplicaciones, sistema operativo)
* Soporte técnico presencial a usuarios (On site support)
* Instalación y configuración de sistemas operativos Microsoft en PCs y laptops.
* Maquetación de equipos (imaging) y despliegue de software estándar (Microsoft Office y otros aplicativos)
* Instalación y puesta en marcha de hardware (ordenadores, portátiles, impresoras y periféricos)
* Sustitución de componentes hardware (discos duros, ventiladores, procesadores, etc)
* Soporte de segundo nivel (2nd Line Support) para equipos de usuario.
* Gestión de colas de impresión y reposición de tóners.
* Soporte 'Hands & Eyes' para infraestructura de red.
* Ejecución de tareas IT adicionales según indicaciones del equipo central (CC)
* Asegurar el cumplimiento de los niveles de servicio y calidad acordados.
* Atención al usuario con foco en experiencia y servicio.
* Herramientas de ticketing: ServiceNow (preferible) o Jira.
* Microsoft Office.
* Sistemas operativos Windows (cliente y nociones de Windows Server) iOS (conexión de tablets a PC y manejo de interfaz.


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